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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15053 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the Electric Dryer Install for its overall performance, installation speed, and quiet operation. Many appreciate its capacity and size, and also note the installers took care not to damage walls. However, some customers have reported issues with vent installation, leveling, door design, steam functionality, and compatibility with existing ducts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 15,053 reviews
  • Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up for the delivery and install were great. They were very curteous and took their time to make sure everything was perfect before they left. I loved the fact that they took all of the packing material with them. It might seem like a small thing but I hate having to get rid of large cardboard boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer is amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer installation was also a breeze. I had to order this separate as it won’t let me set an earlier date if I order them together. But a few days later, I received an email that it can be delivered with my washer as well!!! Quick and easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast and it works great.............

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.... we like it very muchhh!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT MACHINE....WORKS GREAT...RECOMMEND TO ALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fast and very friendly and knowledgeable. Would recommend everytime I get large appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer install was excellent and looks good! Wish other install for washer was as good,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed but manager made good at the end.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed - Was told they would not hook up the vent because I was not in code. They left without even hooking up the cord that needs to be connected to the dryer. After going to the store I was pleased that the manager was considerate and compensated me for my troubles. I had to hire someone to come and do the cord. And the person who I got for the vent said it was perfectly in code and no need to change anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly installers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were friendly, on time and they installed this within 20 minutes wow what a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were Very professional with the install and equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First rate work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't ask for a better customer experience! The 2 guy's that did my installation work were professional, knowledgeable and took great a care installing the appliances. They explained everything and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time and very professional did a great job installing the washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys went above and beyond. Excellent service. Cleaned up everything ,tested dryer and explained how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys are always top notch. They know what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has great value along with functionality and looks. Can't say enough good things about this appliance. The Geek guys were professional and was on time for the installation. Recommend this is the way to go to have all your appliances and electronics installed when purchasing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance was great and helped us install washer fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers worked hard! They answered questions and were respectful! They were awesome and did a great job! Went above beyond beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tachs arrived during the appointed time and quickly unloaded our dryer, and completed the installation quickly. I highly recommend Best Buy Techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very good about being careful when taking the dryer to my basement. I had an electrical issue and the installer tried to help diagnose and guide me to resolution. Had to get an electrician, but the install went smoothly none-the-less. My dryer is now up and running and I can do laundry again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Installation!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy showed up when they said they would be here and did a great job installing my stackable washer/dryer in a pretty tight spot. Definitely a worthwhile investment!

    I would recommend this to a friend