Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15053 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed of the Electric Dryer Install. Some appreciate the noise level, capacity, and size, as well as the damage prevention during installation. However, some customers have experienced issues with vent installation, leveling, door design, steam functionality, and compatibility with existing setups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 15,053 reviews
  • Rated 5 out of 5 stars

    A Great Hookup!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a washer and dryer and had it delivered. We chose Best Buy to install. The guys came, carefully brought the units into the house (we had recently installed hard wood floors and new tile in the laundry room), Everything got hooked up correctly. We could not be more pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aweosme !!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly and super understanding. They did not leave a mess or damage anytbing !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer damaged but BB is making it right

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer had been dropped before bringing it into our home, but the delivery guys did notice and informed us before installing and said they would put in an order to replace. However we did have to call and follow up on this and we're not sure the replacement order was ever put in?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been many years since I bought a new one and I couldn’t have made a better choice. Very happy so far with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A dryer how did you know...

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife said I can no longer install things anymore because of my injuries sustained in the line of duty defending our great nation. I can live with that when it gets me out of stuff like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation went perfectly. The gentlemen were professional and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed my washer/dryer were quick and careful. They cleaned up any mess and I was very happy with the overall delivery experience. They were on time and texted me when on their way to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our laundry room is small and crowed. That did not deter the 2 young men that delivered and installed the new Samsung clothes dryer. They are a couple of major league pros. The installation went without a hitch, in what were the tightest circumstances one could imagine. Thank you, gentlemen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and instal I have ever received. Will ask for these two men every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employees, they were nice, communicative with everything before and during, handled with care, and made sure everything was running correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installation is the best. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery/installation men were very efficient, helpful and friendly. The actual installation went well; however, we have found that the vent kit is too rigid and was too loosely fitted to the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed it in a timely manner and helped explain what i needed to do for it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeorgeL

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team was so professional. They were friendly and took great care in the process. Your people are what makes Best Buy great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fantastic. Installer had everything to install unit even though we had missed purchasing items needed to install. Was able to purchase them and get it installed at same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Scott

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional crew did a fantastic job with everything for us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic install

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a fine install on the dryer but not good at all with the washer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy install!!!! The delivery team was great and I couldn’t ask for any easier of a process!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys that installed my set! Would definitely recommend over and over!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a great job installing my dryer, very professional.

    I would recommend this to a friend