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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15053 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed of the Electric Dryer Install. Some appreciate the noise level, capacity, and size, as well as the damage prevention during installation. However, some customers have experienced issues with vent installation, leveling, door design, steam functionality, and compatibility with existing setups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 15,053 reviews
  • Rated 5 out of 5 stars

    Dyer install a breeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good install team. worked with me to minimize disruption while moving dryer through home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our appliances were installed when we purchased them. It saved my father and husband from having to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new washer & dryer set for my mom who didn't need anything with the fancy bells and whistles of the newer units. She's been happy with it! Installation by Best Buy was great and on time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer install was not anywhere as good as the washer install a couple of weeks earlier. The installers were not friendly or nice. They were border line rude. They were not Best Buy employees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Delivery was careful and had attention to detail. Kudos to installation crew. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome delivery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were awesome. Quick installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Installation A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the wrong type of outlet, and the installers were awesome to tell me what I needed. They came back just two days later to complete the dryer installation. I will always use Best Buy from now on when I need an appliance due to the professional installation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    -

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was replacement installation. On time Overall good experince.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my Washer and Dryer delivered and installed by the team from BestBuy. Guys were extremely careful carrying both units to my laundry room on the second floor. No damage on the walls. Very professional, very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great I don’t regret purchasing the warranty program which covers installation as well as my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed it did a great job and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had to reschedule my delivery date but it was the company they use to deliver so Best Buy sent a gift card to me for changing the date the rescheduled day went well the dryer was up and running quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our installation of both the washer and the dryer. Would highly recommend having Best Buy install these appliances. Just make sure you also purchase the required hoses to ensure a smooth installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has had some problems with the knob. It is being exchanged for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech team always solid.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech team has ALWAYS been top notch. I have used this service for almost 2 decades and not one time have they failed in their mission statement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be sure to ask for Geek squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to ask Best Buy if they will send Geek Squad for you. If they send you a third party, it's super hit or miss. If they can't send Geek squad, I would recommend hiring someone else you trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth transaction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and installation was quick and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just one issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a second dryer as the first one was dented. The first installers marked the paperwork, but we didn't hear anything. I had to spend several hours on the phone getting the replacement arranged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it and enjoy it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer and dryer is the best in the market, I recommend it without fear to everyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I certainly wasn't going to gamble with installing a gas dryer myself! Installers seemed to know what they were doing - though had a bit of difficulty maneuvering in a small space without scuffing the wall.

    I would recommend this to a friend