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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15056 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 15,056 reviews
  • Rated 5 out of 5 stars

    Dryer Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and quickly removed and installed dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy install team made this simple and efficient. Arrived on time, cleaned up the packing materials as expected. Solid service delivered on their promises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for our dryer install. We just had to connect a new power cord because of the number of prongs available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And again they did a very good job was clean kind did their job and got out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick service. Much better than the first install we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. Completed installation quickly and efficiently. Also explained functionality of washer and dryer. Followed all safety procedures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Installation fast and seamless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and product seems to be working ok for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Best Buy associates that delivered the Amana Dryer were prompt, courteous and informative and also hauled away the old dryer in less than an hour.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the dryer was delivered the installer lost a screw to the cord connection. He tried to install it with only 2 screws. Sparks came out of the dryer. The installer told me to call Best Buy and lie that it worked and then just quit. I refused to do that. I called. Best Buy and they came and picked up the first dryer and brought a new one and it was installed by a new crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and followed health protocols. He had all the tools necessary for a successful install. I used my old pedestals and that was no problem for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and very helpful. Insatll the product and moved on to the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek crew did an excellent job installing our dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Vent installation

    Rated 2 out of 5 stars

    Washer & Dryer Installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation person was friendly and courteous, however, he forgot to remove the dryer vent cover so our dryer wasn’t working properly for 3 weeks and no one could determine why. Was an easy fix in the end but should have been discovered during installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is free, but you have to buy a kit...so it’s not really free, unless you needed the kit anyways. Luckily for me...I did. They showed up, delivered and installed the appliance with no issues...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did leave scuff marks on my walls in brand new house, which was a little frustrating. Install was No charge though, since I purchased the installation equipment with the dryer. The other issue was the vent hose was not attached properly by the technician, so it was hanging off the wall side, allowing heat and debris into the laundry room until we realized what the issue was after a couple loads. Had to pull the dryer back out and fix it all back up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best buy do the install on the new dryer which the mounted to my existing base from the previous dryer with the same make. They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and professionally installed my dryer. They were better than I expected, and I loved that the installation was included in my purchase for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, professional, and quick with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White glove performance by the delivery and install team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team was very courteous and professional. Unfortunately my dryer vent is an in the wall unit so the vent hose would not work. Once I purchased an adaptor I was able to complete the install myself.

    I would recommend this to a friend