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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15056 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 15,056 reviews
  • Rated 5 out of 5 stars

    Smooth Dryer installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went pretty smooth. The instructions given after installation were clear and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and explained to my daughter Best Buy return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and prompt delivery and install...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men were very prompt and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew made quick work of our dryer and even moved our old one out into the garage. One of the drivers owned the same dryer and coached us through operating the many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to shop. Great service and great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people who installed have a good knowledge of their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, drys really fast nice color and style

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The delivery program sucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fine once they finally arrived. I gave them 2 stars because they did not have shoe covers and I had to have my carpet cleaned. The other deductions were not they’re fault (I don’t think it was) but corporate/schedulers completely failed in customer service and the delivery concept. It took weeks for my in-stock item to get delivered and I had to go thru too many unnecessary steps between corporate and 2 stores because of poor scheduling (apparently you can’t request a time in they’re 7 am-7pm window), logistics, and lies.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service. Fast and professional service. Will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Professional Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service though obviously not a difficult install. Reps always reliable, they show up as scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were so easy to work with. In and our in less than 30 minutes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Issues with delivery and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery damaged dryer issues with bad service multiple exchanges Best Buy taking no accountability

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was amazing and took the time to make sure I was 100% happy with the service. They were informative and tested everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my washer/dryer including haul away. Called as was stated, came on time, were extremely professional and did an amazing job! Would DEFINITELY use them again!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously if you buy appliances from Best Buy it is worth the few extra dollars to have them install. So nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and very happy with my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, fast delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew was great! They were very knowledgeable, nice and worked efficiently!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not use the above tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not install my dryer nor washing machine, not sure why I keep receiving an email to review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was early, polite, and made the whole process easy. Our installation was a drawn out affair but the Geek Squad team (all of the employees we contacted) were great!

    I would recommend this to a friend