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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 15016 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 15,016 reviews
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    Decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give it 5 stars, but I had to leave the 5th one off because the installation didn't get 100% completed. The dryer didn't get leveled while it was getting installed. It's nearly impossible to get to the feet of the dryer in order to level it better because the dryer is blocked in by 2 walls and the washer. It is pretty close to level and it seems to be working properly, so I'm not worrying about it too much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Professional, fast and on-time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a fantastic job installing our new washer and dryer. They were on time, fast and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer hookup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The electric dryer installation went according to plan. The Best Buy delivery team were very careful and professional in their install. They took the dryer off the truck and cut the surrounding cardboard off in the driveway. We inspected to make sure no dents or scratches were visible. The team used belts around their waists to securely bring into the home. Put in place, added the three prong hookup and connected the dryer vent. Everything was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100%

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that delivered and installed the dryer were wonderful. They were prompt, careful, courteous, and worked very hard on the installation. I was very pleased with this installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received early May 2024 with some damages. Dryer works well so we chose ro recieve credits towrd the cost

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast and Courteous Team

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the professional installation and removal of my old dryer when I purchased my new LG electric dryer from Best Buy. The guys arrived on time and had me up and running within 15 minutes and install the steam kit as well. They had to remove and reinstall my laundry room door due to its narrow width but left the house without damage and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional service! So convenient for a new home owner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 4 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good job and installation done quickly and perfect

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Easy Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Great conversation and simple installation. Were prompt and helpful,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation person arrived on time. He was very friendly, respectful and professional. Installation was quick and well done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MonC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent product not only the way it works but the size. The person that came was professional and courteous. Gave a courtesy call right before coming as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Got the install done in spite of a glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently there was no attachment in the wall vent to attach to the accessory we purchased with the dryer. Installers worked around this by inserting a metal tube in the vent and attaching the accessory to the tube with aluminum tape, advising us just to be sure not to move the dryer and hopefully everything would be fine. So far it's working great. I'm not sure about the technical terms but I believe this is what the situation was.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation Crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew earned their five stars with our installation. They were very knowledgeable, friendly, efficient, and had the machine going in fast order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy’s washer and dryer installation service! The process was seamless, and the team was professional and efficient. They set everything up perfectly, making my life so much easier. I can now enjoy hassle-free laundry days without any worries. Highly recommend their installation service for anyone upgrading appliances!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Easily removed the other ones and perfectly installed while having great attitude!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great crew, great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about Best Buy for appliance install wen I made the purchase. As it turned out, the whole experience was positive. They came as scheduled, let me know they were on their way about 30 minutes ahead of time, and the install went very smoothly. The lead installer kept me informed as he progressed, was very respectful to me and my home, and treated the appliance as if it was really important to him to be installed in good condition and properly. He took the time to show how to work the unti as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Home delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and super fast! Gave me a quick tutorial and away they went. Best delivery ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Dryer and service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG dryer is working well so far. The delivery and installation was easy and quick and I would recommend this service as they also took away the old dryer making the change hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit perfectly.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly. Arrived upon delivery. Drivers installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electric Dryer installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze. The delivery crew was fast and efficient. In amd out in minutes. Everything works fine.

    I would recommend this to a friend