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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15078 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 15,078 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Operates as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works great, just as you would want are expect. Only negative comment has to do with the timer sound. It is much lower than my previous dryer but now I set an alarm to let me know when my clothes are ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy should install everything in my home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! So professional and so fast!! Great tips on how to use the dryer -they hauled away the old one and it all took only 20 minutes!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit concerned that the installer would have difficulty squeezing my new dryer into its space in my laundry room. However, the installer had no problem getting the old one out and the new one in. The width of the space eliminated all but a couple of dryer models, as the others would have been too wide. The installer even found that one of the parts I purchased wasn't necessary for installation, so he took it back and processed the refund for me. Overall, a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new washer and dryer from Best Buy. The guys that took out the old set and installed the new set were very professional and took great care while moving the machines through our home. They took their time to make sure the new set was balanced just right and gave us some helpful tips as well. I highly recommend using the Best Buy team for delivery and install of your larger appliances. They really know what they're doing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was undoubtedly the absolute BEST delivery and install of any appliance I've ever had. The guys showed up on time, removed the old dryer, installed the new one, showed me how to work it, and cleaned up after themselves. Couldnt asks for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well and so happy with the product. The size is good and the quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation person arrived on time. He was very friendly, respectful and professional. Installation was quick and well done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lighting,Drying is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the filter cleaning, love it dries the clothes very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer service was awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fast and efficient. They were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Install services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install a as quick & simple. They were professional & even provided advice on proper maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very well and the crew was great ONCE they showed up. They were running behind and didn't call with updates so it wasn't the 'perfect' service I'm used to getting from Best Buy. Still, it was adequate and I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Ge electric dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem on this end. Works great. Installing was fast.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer both work great. Very quiet. The install was done through best buy and I am very happy with how prompt and efficient they were with getting everything set up for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Everyone needs a good install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all need the installation of our appliances. This was quick. I had everything prepped which I recommend. Then the deliverers can concentrate on a good installation. When it comes "free" with the appliance purchase, it's good except for the extras you have to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exchanged Samsung dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Samsung flex dryer which didn't work earlier than I had to call best buy 100 times and Samsung as well to exchange even though it was on warranty but still they gave hard time. Have to be very careful if you move in new home and so many things going on same time just carefully checked if your appliances have been installed good and working properly. Love the Samsung flex dryer though.... Installer guys at 1time were messed up but 2nd time was good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superior service on the installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Mario who were the installers were excellent. They removed our old dryer and hauled it away. They also took great care in bringing our new washer and dryer in to the house. They installed the new dryer and even modified the connection for the dryer so that it fit better into the laundry closet which enabled us to put our doors back on in stead of the curtain we had been using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new washer/dryer LG set delivered and installed on a 2nd floor. Arrived on time, they were fast, neat and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer/washer stacking install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job quickly and efficently really appreciated the ease of scheduling the appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electrolux steam dryer install was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a wonderful job of installing our Electrolux steam dryer

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Extremely Pleased With Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite pleased with the installation of our new dryer. The installers were on-time, courteous, and obviously experienced!

    I would recommend this to a friend