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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15061 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 15,061 reviews
  • Rated 5 out of 5 stars

    Awesome install folks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was on-time, efficient and professional. Did a great job setting things up, explaining how to operate my new machines, and cleaned everything up and hauled it away.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Install it yourself…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two months of using our brand new dryer, I was hearing a rattling noise. Checked the dryer vent hose (which was brand new at install) and realized it had been damaged and bent in several places, affecting airflow apparently during the install. Cut the vent hose down to a better length, reinstalled, and now getting much better airflow out of it. Already left a review for the washer install, in which the hot and cold water lines were incorrectly installed which led to damaged clothing before we found that. Terrible experience overall!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure why we have to have a min of 50. Hard gets but hey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prayer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my new dryer they delivered and put it together perfectly what are the best purchase is a waif

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers and professional. Showed up on time. Courteous and friendly. In and out with no fuss or hassle. Would highly recommend installers from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer installation was quick and easy. Definitely recommend Best Buy for installation service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very Nice people with good knowledge in installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time with their expected delivery frame. Contacted us prior to show up, and were in and out without issue. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my delivery. Masks worn by delivery team, professional, efficient, and instructions given on use of machine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and on time delivery. My family was happy with the installation and the fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fasy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy Installation was very smooth and fast.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and installed it in no time. They were polite and professional and did a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Andy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer should have chosen a shorter straighter vent piping alignment like the old unit. He left a kink in the piing that will clog with lint in the future. A future problem. WE like the Samsung dryer, especially the way it shuts down "early" when the clothes are dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Company that Best Buys uses is very Professional and did great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, removal and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! They called the night before and verified delivery. They called the day of with delivery time. On time. Quick install and removal. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. They knew exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy installation service. professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the install company. The technicians were competent, helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came to my house and install everything. Very friendly people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek crew who installed our dryer are knowlegeable of their work.he even transfer the opening to the other side for easy transfer of clothes from the washer

    I would recommend this to a friend