Customer Ratings & Reviews

agents were very efficient and professional. Made sure all connections were tight so no leaks and that the machines worked as they should. Cleaned up all packaging when they left.

Dryer works great, just as you would want are expect. Only negative comment has to do with the timer sound. It is much lower than my previous dryer but now I set an alarm to let me know when my clothes are ready.

Great purchase and works great...very happy with it and the installation. They did forget to connect the steam feature but I really don't think I will use it. They called me and asked about it and I was out of town, said they would call back the day after I was to return and never heard from them.

The two young men were knowledgeable and prepared. They took out the old dryer and put the new dryer and pedestal in place in just a few minutes. They hooked up the electrical, water (for the steam feature), and vent fittings with no problems and no leaks. They answered our questions and gave us a demo of the main features. They also wore masks and practiced social distancing as much as possible under the circumstances.

Strong and dependable I love the smooth running and the load size it can handle

This is the installation service for my dryer. I was really surprised that this crew was much nicer and took their time unlike the previous crew 10 years ago when I last purchased my washer and dryer from Best Buy. I am happy that I got a nice crew of 3. They gave me time to clean up the floor area where the old washer and dryer set. When the installation was completed, one of the guys gave me a quick tutorial, which was so helpful. When I tipped them, they were so appreciative. I tipped each one of them separately, but the driver gave all the tip to the guy sitting in the back. I guess they split the tip at the end of the day. Regardless, I am very appreciative to be able to hire them to help me install my washer and dryer.

They did a great job. No issues and no complaints.

The dryer is great, very roomy inside even though it is small enough to fit through the door frames of my older house.

We really liked the the installers. they were so nice and informative. They walked us through what they were doing and even showed us all the settings. They mentioned that the associates forget to sell us the stainless steel dryer kit, which makes the steam setting in the dryer work. also, they said the associates over sold us the stacking kits. If you are not stacking the washer and dryer on top of each other, you don't need it, even if you are getting the pedestals. Which we purchased as well.

Great install! They had the right wiring and plug and had a couple options for the vent to fit the space and distance. Nicely done by professionals, so quick and so right!

Cesar Morales did a fantastic job with install. Best Buy forced me to buy a steam kit, but my dryer was not steam. also couldn't combine pedestal and dryer in same shipment when i tried to purchase online; wanted me to pay shipping for pedestal. Customer rep on the phone handled that with ease. returned steam kit for refund. fast professional install.

The Geek Squad team who installed my dryer did a good job. They were professional and got the job done quickly and efficiently.

Well worth the extra expense! The guys were on time, let us know they were on the way, and completed the install and hauled off our old dryer in less than one hour. Outstanding.

The installation was done very well and the crew was great ONCE they showed up. They were running behind and didn't call with updates so it wasn't the 'perfect' service I'm used to getting from Best Buy. Still, it was adequate and I recommend them.

No problem on this end. Works great. Installing was fast.

Couldn't be happier! Great color....works great...perfect size! Delivery people we also great! Installation was right thing to do!

Works wonderfully, love the dry sensor feature and within budget.

excellent dryer. It comes with sensor technology which allows you to set the appropriate drying time for each load of clothes. Excellent dryer, I recommend it 100%

Delivery was great, efficient and installers were great!!

Delivery of my new dryer and installing it for us went well. Best Buy uses outside service tech to deliver and install for us. They came to our home using an Enterprise Rental truck. Guys were knowledgeable and very nice.