Customer Ratings & Reviews

agents were very efficient and professional. Made sure all connections were tight so no leaks and that the machines worked as they should. Cleaned up all packaging when they left.

The two delivery men were very professional and very careful. They put the dryer and washer exactly where I wanted them, made sure they were level and even showed me how to use them. I highly recommend using this delivery service. They even hauled away all the trash and old washer and dryer. Thank you

The installation person arrived on time. He was very friendly, respectful and professional. Installation was quick and well done.

The guys that came and delivered my washer and dryer were awesome. They were very professional and respectful. They gave me instructions on how to use the different settings. They informed me of what the self clean cycle does and how it works. Explained the steps needed to be taken if there is any issues with my product to use the purchased warranty.

The men who came were professional, good sense of humor, efficient and trustworthy.

This dryer was replacing a dryer that was damaged during a service call. After the guys installed it, I turned it on and then tried to open the door to see if it was warm. It would not open and the guy told me it opened on the other side. I said it was supposed to open to the left. He said I would need to call someone else. I said it needed to be like the original dryer that their guy broke. He said that they didn’t do that, so I said to take it back-I wasn’t accepting it. I was already inconvenienced. They ended up changing it and it took less than 10 minutes. It bugged me that I was told I would need to call for someone else to do it when it should have been correct to begin with and they should have changed it when I asked the first time.

Installers were professional and courteous. Item was delivered and installed with no damage to the machine or our home.

Guys hooked up my washer and dryer in less than 30 minutes. Runs like a dream. Thanks guys.

Friendly, efficient, and showed up ON TIME! They provided very detailed instructions on use of settings in a friendly manner.

Crew was helpful installed the new dryer and moved the old one to the garage

Well worth the extra expense! The guys were on time, let us know they were on the way, and completed the install and hauled off our old dryer in less than one hour. Outstanding.

Very professional and arrived on time . Install was fast and well done

While the installers were friendly and got the machine installed. They seemed rushed to show how it works. I had to ask them to switch the direction the door opened, and he kind of huffed about it, but he did get it done. Overall it was much easier than getting it to my house and installing it myself.

Best Buy delivery and installation team arrived right on schedule, if not a bit early. The team went right to work, carefully unloading and moving the dryer into the house without a scratch. Al told the whole process and removal of the old unit took about 15 minutes. Couldn't be happier with Best Buy!

The dudes delivered and installed our dryer how it is normally installed...

The installation team was simply outstanding! They removed the old dryer and installed the new one efficiently. They took all the trash as well! Very helpful - walked thru how to use the different settings and completed the initial run to ensure the factory oils were "burnt" off prior to the first use of the dryer. Great job!

They did a great job of making sure the units were installed properly and made sure they didn't hit the inside gas line (Installed when house was built). Everything works great.

am commending the second group who really made me grateful for best buy. Was so disappointed with those who delivered and set it up so carelessly and the way they want and not even listened to my suggestions for a better functioning of the attachment. After telling them twice that it doesn't look good- they insisted that it's ok. i didn't say anything anymore until they left. I immediately called Best Buy support and so happy with Nicholas.. very professional and very accommodating. He resolved everything and set another time most convenient to me. These men who came were polite, respectful and explained whatever they installed. To my joy and satisfaction- i even treated them with light snacks and a tip for both of them. I know best Buy has always given me nice people who installed al my appliances. Thank you Best Buy..

Install a as quick & simple. They were professional & even provided advice on proper maintenance.

The installers were on time and thorough. They were also cautious moving the appliance in.