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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15062 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 15,062 reviews
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this was an install of a stackable unit, we found this to be very efficient and effective way to get our new purchase installed and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice that they came and set everything up ans that I didn't have to do anything. They broke a piece on the door, but replaced it at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel were knowledgeable, but did the bare minimum where set up was concern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PROFESSIONALS !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROFESSIONALS, THEY ARRIVED ON TIME, DO THE JOB WITH KNOWLEDGE AND PICK UP THE OLD MACHINE WITH GOOD MANIPULATION....WE RECOMMENDED USE THE SERVICE!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came to install took almost a month to get my stuff so being fair giving 4 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were polite and professional. This stacked on top of my washer and they knew what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Hookup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy install ,fast and efficient.Bought all new hookups for new dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Courteous, On Time and Help. Nothing to complain. They did their work efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely hassle free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were gone on vacation and the associate called on the way and gave a very specific time with updates so we could get a friend there to meet them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complementary installation services are unique from the Best Buy only! Really appreciate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly, punctual, and professional! Install was flawless amd quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast installation. Professional installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Damaged dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited since early February for my dryer, after it was installed there was a big gash in the dryer door, now I have to wait until June for a replacement, plus after two loads in the washer, it started making a awful noise. I have been an elite plus member for several years, im not happy at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to operate appliances.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that installed my washer and dryer were very informative and explained how to operate equipment in great detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy team is very skilled and installed great.However the vent was bent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were very professional. Great service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Electric dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer didn't know what he was doing. When the dryer was plugged in, it blew the circuit breaker. I asked him to check the power cord he installed on the dryer. He said it was installed properly. They left and said that I would be contacted about an exchange. That never happened. I finally called to start the exchange process. Because the circuit breaker smelled burned, I hired an electrician. They installed a new circuit breaker (the old one did it's job and was still in good shape). They checked out the dryer and immediately found that the power cord wires were not properly installed and that was the cause of the short and malfunction. I am going to contact Best Buy to put in a claim because I should not have to pay $150 for electrical work that was as a result of the installer error.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workman we’re skilled, pleasant, and accommodating. Very pleased with the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team that installed appliances. Had necessary parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation services highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the installation services. It was done correctly the first time. The installers were courteous and polite. What more could you ask for?

    I would recommend this to a friend