Customer Ratings & Reviews

The install, fairly simple for an electric dryer, was lacking in service. The installer said he couldn't install the hose for the steam because they use stainless steel hoses and our washer and previous dryer had a rubber hose and he wouldn't hook up the hose because we didn't buy a new washer, although we found later that he left the stainless steel hoses out in the garage. We already had the recommended rigid vent tubing installed in the wall and he said he could use that vs the new one in the box, which was ok with us, but he didn't actually hook it up to the dryer and just pushed the dryer into the space. He told us he was done and left. My husband found the hoses the installer left laying in the garage and changed the rubber hoses out. When we turned the dryer on he found that the vent tubing had not been connected and the machine had not been leveled. Except for bringing the dryer into the house, my husband actually did all of the installation. Even the install charge was only $25, should we really be charged for it???? The dryer itself is awesome!

Never respectful and clean. Change the door around. To accommodate.

The installers arrived early and installed the dryer quickly and efficiently. They made sure it worked before leaving.

Very quick install, they made sure everything was working with no issues!

They did the job properly and efficiently. Would use again.

The guys were amazing. Super efficient and very customer service based.

GENTLEMEN KNEW EVERY STEP IN ORDER TO SAFELY PERFORM THE GAS DRYER AND CHECKED FOR LEAKS AWESOME SERVICE!!!

Courteous and knowledgeable installers. Appreciated advance notice of expected delivery time.

The Best Buy installers explained to me they cannot vent thru a wall or floor. So I'm trying to install the vent line thru a floor as the BB installers put the W/D in. It all worked out. The BB installers came up with a good idea of switching the washer and dryer location around. Works good. They also tested the dryer and gave us a little lean on how to use.

Bought a new house and had to get a washer & Dryer and refrigerator. Best buy always has a great selection and great price. Sales staff are always very helpful and friendly and very customer service awesome. Would highly recommend! The wife and I love our new washer and dryer and refrigerator. Great quality at a great price. Had Best buy do the install and was well worth it. Super nice guys that did the install.

Super fast and professional. Set up everything correctly

Quiet, lots of features and easy to use. Does a great job.

We have been very pleased with the performance of the dryer as it done a great job and relatively quiet and trouble free

am commending the second group who really made me grateful for best buy. Was so disappointed with those who delivered and set it up so carelessly and the way they want and not even listened to my suggestions for a better functioning of the attachment. After telling them twice that it doesn't look good- they insisted that it's ok. i didn't say anything anymore until they left. I immediately called Best Buy support and so happy with Nicholas.. very professional and very accommodating. He resolved everything and set another time most convenient to me. These men who came were polite, respectful and explained whatever they installed. To my joy and satisfaction- i even treated them with light snacks and a tip for both of them. I know best Buy has always given me nice people who installed al my appliances. Thank you Best Buy..

Easy job - as would be expected, Finished install quickly without issues.

Installer was professional, fast and left everything neat and tidy when he left

We purchased our dryer and it works like a charm and the two gentlemen who delivered it were very professional and helpful. My hat is off to them.

The two delivery men were very professional and very careful. They put the dryer and washer exactly where I wanted them, made sure they were level and even showed me how to use them. I highly recommend using this delivery service. They even hauled away all the trash and old washer and dryer. Thank you

Great service, friendly and efficient, product has been working great since.

The installation team did a great job. Very fast but very efficient.