Customer Ratings & Reviews

Gentleman who arrived were efficient. Looked out for the corners so they wouldn’t bang the walls and were very professional.

Amazing!! So professional and so fast!! Great tips on how to use the dryer -they hauled away the old one and it all took only 20 minutes!!!!!

Job was done quickly and correctly. Workers were polite and efficient.

Great service, friendly and efficient, product has been working great since.

I am very happy with the great features of the GE Electric Dryer. Starting for the recognized GE Brand the auto dry sensor is an outstanding feature that represents great energy consumption savings and the time dedicated to verifying if the bed linen and clothes are dry. Another feature that I like is the upfront lint filter, very accessible and easy to clean. This dryer is the perfect combination to the GE model GTW465ASNWW Top Load Washer Machine with 4.5 cubic feet and great features like precise fill, deep clean, rinse among others.

Did what they needed to do to install new machine and make sure it was working correctly t

The recent installation of our washer/dryer combo could not have been completed with less enthusiasm towards customer service. Granted, the busy holiday season surely made folks in every industry feel more stress than usual, but the service provided in this case has me questioning whether I want to be involved in an appliance purchase/install from Best Buy again. This review comes more than a month following my installation as I did not want to write out of frustration and to be as fair as possible. With the washer/dryer stackable units themselves, I am pleased. During the install, however, I informed the installers I had the stacking piece available to complete the install. I was told "we do not stack if it's not on the ticket". I explained I was told I needed to be sure to have the stackable system available when the installers arrived (that piece was not available at Best Buy at time of purchase) and that the team would take care of it. Long story short, the delivery team was not going to provide this service, period. Even though on page 1 of 2 under "Electric Washer/Dryer Delivery Installation" provided by Best Buy it states the installation service includes (bullet point two): "Stacking of a compatible dryer of the same brand using a new or compatible existing laundry stacking kit". Again, it was apparent this team/company was not going to provide this service regardless of what I said. Then, three weeks later when we hired folks stack our units, it was discovered the dryer vent installed had never been tightened at all to the dryer using the screws provided with the kit. We had a great experience with the sales team and the appliances themselves are working great - no complaints there. It is our suggestion, however, that future customers clearly understand and have in writing prior to your delivery what will/will not be done for you.

The gentleman who hooked everything up offered a door switch so that we didnt have to hang on the door to load and was super friendly and professional

The team has been complete the installation oerfe on time and with no issue or/ and damage.

The installation was perfect as I was suggested all possibilities regarding my washer dryer as I was confused between electric or gas dryer.

The worker very good service . We love this machine

Was done quick and efficiently. Had no problems at all.

The installation of our Dryer was done quickly and well.

Installation was good. Thankfully I have another review for moving the dryer door hinges to the other side as I would have given this a lower score. Old dryer removed, new dryer installed properly, no damage to machine or to any walls...well done!

The guys were wuick and professional. Would use them again! There’s no way I would have been able to get the dryer up the stairs myself!

They did a great job. They did everything so well.

Great space, very quiet, easy to use, energy efficient

the installers did a great job, on time, efficient, polite and fast

The two gentleman that came to the house were very professional, very polite, and genuinely made it feel like they cared about our products and made sure to be careful in our house. They removed the two older units from the upstairs and installed them in a matter of an hour. They ran a test load and taught us how to use it, as well as explained the features.

The guys that came to install we're amazing and professional, I was impressed with how quickly they installed them and check before they left to make sure there were no issues.