Customer Ratings & Reviews

The first install was pretty rough with damage to units and wall. Second install was good enough.

Excellent install great product. Installers were professional and courteous did a great job and quick!!!

The best buy installers were very fast and nice. they did a good job

Both the washer & dryer work great. Delivery of both appliances went smooth. The dryer had 2 small dents from the clamp forklift from the warehouse. Some additional packing material is needed. I reported it to Best Buy and was sent a $40 gift card. Customer service was excellent!

The guys that came were on time, efficient, friendly and knowledgeable. They were in and out in no time. My old dryer was removed and the new installed with no issues. They leveled it and hooked it up with and made sure it ran properly. I was told to run it for 30 minutes to get the factory smell out and I was good to go. Very professional, yet friendly.

After the first dryer that was delivered damaged when we got anothere undamaged one the install went great!

The installation is very quick and they put the dryer in the right place

Installation of my dryer went very well and I have no comments or recommendations regarding the installer or the time it took for the installation.

New dryer install was an easy choice to make. The dryer was put in and hooked up, tested, and every aspect reviewed before the crew left. Clean, fast, no worries!

Delivery was on the Date/time specified with calls ahead of time to indicate they were coming. Deliverymen were very professional and did a fantastic job installing the dryer and removed all of the packaging when complete. I am totally satisfied.

Installation went very well. They took out the old dryer and had the new one in place in 15 minutes. They showed my wife how to use the dryer and was on their way. Overall 30 minute# to complete things

Great install! Very knowledgeable and professional! Payed attention to detail in every way! Thank you!

Sometimes you simply don't want to figure out how to do it yourself. I love that with Best Buy, you don't have to! Amazing products for a fair price AND installation. Can't beat it!

Antonio and other person came to install the dryer and remove the one we were exchanging, they were very careful with removing and bringing in the new dryer. They installed it fast and properly. Great and helpful service.

It was. Easy and quick to install the washer.And if I have to move, I can uninstall it myself with ease.Appreciate the help .

GENTLEMEN KNEW EVERY STEP IN ORDER TO SAFELY PERFORM THE GAS DRYER AND CHECKED FOR LEAKS AWESOME SERVICE!!!

Awesome design. Works well with the app. My family is really enjoying the machinery and design of it.

Great job on the install. Not so thrilled with the product but that’s on me. Will need a service call to see if it is working properly.

They phoned twice to check and confirm installation time. Very punctual and capable. Had to switch door opening direction and mount dryer on top of washer in a confined space. All perfect which is why I give 5 stars. They did not wear shoe covers though which was disappointing as our laundry is upstairs and we have beige carpet....

Great team, had the appliances off the truck and operating in less than 20 minutes, and made sure they were working correctly and showed us how to operate them before they left.