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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15125 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 15,125 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Check this dryers extra functions!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our electric dryer from Best Buy is superb! I can even get the wrinkles out by using the steam function. Great dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Best service ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were professional, considerate, and knowledgeable. They installed our appliances with care and quickly. They answered every question we had prior to leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer delivery & install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient install of dryer. Removed old dryer easily.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Awesome service!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer installation service was awesome!!! Staff members were very friendly and communicated the needs or concerns as needed. they were also very careful and completed the work efficiently. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing with all the options it has. I usually use the Eco Dry option, and my clothes dry in a minimum of time. There is high temperature for jeans, but usually the warm is enough. And the buzzer to signal the end of the cycle is loud enough to hear!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electric Dryer installation went very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers were very good overall. They called 30 minutes before coming over and they were very courteous throughout the entire process. Installation went very well and they tested the machine and showed the features of the machine. Excellent overall service.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the load capacity and the ease of using it. I love how I can program the top load dryer from the the washer on the bottom

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were fast and efficient. They hooked it up and leveled it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They removed the old dryer. They placed the new dryer, connected everything and tested it. My laundry room is upstairs and they did a great job bringing the old one downstairs and taking the new one upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Make sure the installer drills the power cord properly, otherwise if it is loose, it burns the heating element. We had to replace our dryer. Otherwise, the dryer is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I posted elsewhere that the installation comes at a price of paying for the markup on items such as the dryer vent, hoses and outlet connection. The good thing is that the installation is GRADE A. they make sure the machines are balanced and properly placed. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothes dryer works as expected with no surprises. The delivery men were excellent. They were prompt, as well as courteous and efficient. I always check BestBuy first when making a major purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dries the first time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to dry my large loads multiple times like some dryers. I love the no heat setting for my husband's jeans to prevent shrinkage. I like the option of having a loud finish sound or none at all. It's high tech yet simple enough to easily operate without instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy crew installed my dryer they did an awesome job cleaned up all their mess and took it with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dis a great job. They arrived on time and removed the old gas dryer and replaced it with the new electric one. Both were courteous and remained until I understood everything. They cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely buy appliances from bestbuy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy appliances from bestbuy again. The installations are basically free except for the hardwares that cost pennies and gas units have a small fee. Its cheaper than my plumbers or movers bringing the units into the house. They moved 2 washers and dryers from the garage to the 1st and second floor around these tight circular stairs with no damage. Best of all, I purchased whole house appliances 1.5 years ahead of time for a new construction and was able to schedule the installation 1.5 years after the purchase. 1 fridge 1 range, 2 washers, 2 dryers, 2 dishwashers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I'd call again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and accurate work by professionals. No drama just good work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not home during the installation, my kids were. This was installed on the second floor of my home. While the dryer is installed, it is just a 1/2 inch too deep for my space so the front is higher than the back as the space for the unites is lowered into the floor a bit. I would have liked the installers to raise the back of the unit so the door doesn't slam shut on me all the time while transferring clothes from the washer to the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install. Took old down to the basement and hooked the new one up made sure it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    've been using this mini dryer for several months and still very happy with it.It's easy to use and has several settings so I'm able to use it for different types of clothing materials. I vent it through a window but the big filter at the rear of the machine seems good enough to prevent lint from accumulating indoors. The key is to not over stuff it, to keep it clean, and to clear the lint traps and change the filter per the instructions.

    I would recommend this to a friend