Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 15018 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the overall performance and installation speed of the Electric Dryer Install. Many appreciate its capacity, size, and the fact that it doesn't damage walls during installation. However, some customers have experienced issues with vent installation and leveling, while others have concerns about the door design and steam functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 15,018 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Knowledgeable and efficient

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was smooth and done quickly. Our installer even provided a recommendation on the vent we had purchased vs. the one we already had and saved us a few bucks. Professional and got the job done right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the install. Great and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Successful installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed well and the guys gave instructions regarding things to do before drying clothes for the first time. My door to the laundry just wasn't put back successfully when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick Work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and work quick to put our new dryer in place. Even running into having to remove door and put them back, still only took 10 minutes to install…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NEW DRYER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and it works great much better than the other one. Thanks for a job done well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the dryer, we would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and did a good job. Very friendly. Could have given me more than a few minutes notice that they were within 10 minutes of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was on time and quick. I needed assistance with making sure I had connected the washer correctly and they took a look at that for me. Nice experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service !!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians gave me a currency cal prior to arrival. They were on time and installed my washer and dryer without any issues. They answer all my questions and were approachable. I definitely recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    professional, efficient, prompt install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were prompt, quick to deliver and setup. explained everything i needed to know. installed new vent kit and new dryer cord . this was an upstairs delivery .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the guys from Best Buy to do the installation for us and they did a great job. They called us 30 minutes before they arrived, took out our old dryer, hooked up the new dryer, made sure everything was working, and had the job completed within a matter of minutes. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT DUSTBUSTER FOR THE MONEY

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have a dust buster many years ago and stumbled on this Black and Decker one on my last visit to Best Buy. Ideal for small jobs when there is no need to fetch the heavy vacuum cleaner. Does the job. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for installation along with other appliance components. The installer was lightning fast and this worked with the unit with no issue. I was incredibly impressed at the fast/easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could copy the same review that i just wrote for the washer installation! The guys who delivered them were great and did a fabulous job. It's so nice to be dealing with professionals who know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dry

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over a year still working perfect best product ever

    I would recommend this to a friend
  • Cons mentioned:
    Steam functionality

    Rated 2 out of 5 stars

    No Steam Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A large window of time was set. There was no call to say hey we are on our way we will be there in so many minutes. Would have been nice for the heads up. We purchased a steam dryer but the steam dryer hose was not installed so we weren’t able to use that function. My husband didn’t notice but that was one of the first things I noticed when I got home. My husband called our Best Buy salesman and he said we needed to pick up the hose parts at the store and he would rescheduled them to come out and install correctly. The hose parts should have been with the dryer when delivered. That’s ok we needed to go back to return the exhaust duct they required us to buy but wouldn’t fit with our laundry room space. The dryer would block the door opening because it had to be pulled so far out to accommodate the exhaust duct. Second long window of wait for dryer to be installed correctly. No call to say hey we will be there in so many minutes. Hose parts installed and now my dryer works correctly. I tested the steam setting before the hose was installed to see if the steam setting would still run or give me an error that there was no water, the result the dryer ran without an error. Not our favorite installation experience. This review states Electric Dryer Installation Experience since that is what the email requested.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! I'm sorry to hear about how this experience went for you! We're glad to hear the second time around went much better but apologize for that needing to happen. We hope to give you much better serve next time.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation and set up. Ran tests to ensure all was properly done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Make sure the installer drills the power cord properly, otherwise if it is loose, it burns the heating element. We had to replace our dryer. Otherwise, the dryer is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient. Showed us how to use it cleaned up the mess and made sure we were happy and comfortable with how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer install

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience on the dryer install. Quick, easy and painless. Works great after they left

    I would recommend this to a friend