Customer Ratings & Reviews

Installers were professional and efficient. Beats doing it yourself.

Connected the dryer and pedestal in no time. Excellent work getting everything setup quickly and correctly. I would recommend these guys to install all my appliances.

The service guys were professional, courteous, conscientious & efficient. The fact that they ran a test cycle before leaving really raised our confidence level in them & the products!

They did a good job installing my dryer. Did the whole set up.

Love our new washer and dryer. Gets the job done. With two active boys and husband at home. We do a lot of washing.

installer did excellent job quickly. was very professional and thorough

The installers for the new clothes dryer came on time. They were very careful in fitting it through the doors, hauled away the old one, cleaned up, demonstrated how to use the dryer. Since it worked perfectly, I consider it a job well-done.

Installers called ahead to alert of their arrival. They were on time and had all the products and tools needed. Installation went without delay or problem. They fully explained operations, warranty, etc. in clear and understandable terms.

did a great job and checked everything to make sure working.

Ive had this dyer a few months now ,I have no complaints ,all seems fine thus far.

Installation of our dryer was fast and clean and professional

I waited all day for them to arrive only to look online later, after calling the store and no one answered, and my delivery had been cancelled and that I needed to reschedule! Mad doesn’t even describe how angry I was! So I get in my car and go to store, ironically sitting next to a couple who did not get their delivery either! The manager looked up my order # and it had a pic of my apartment complex gate, and the driver stated there was no one home!!!!! And I needed to reschedule!!!! Seriously? I left the gate code in the info! #0394 so now I have been without a washer and dryer for 2 weeks! So they would want to get here tomorrow from 12-6! So far they have been very unprofessional!!!!!

This is so great. Really is what i needed and works so well.

They showed up on time, polite, and cleaned before they left. Went in with no issues at all and they were gone quick.

dryer installation was excellent - the guys removed my old dryer and hooked up my new dryer in less than 30 minutes and gave me great instructions.

The installers were nice, professional, made sure everything worked before they left and installed everything correctly, even changing the door of the washer to the other side so it would be easier to open they Way it was positioned

Crew delivered on time and was professional, but the dryer vent hose got accidentally crushed when the tech pushed the dryer into place. I didn't realize it until my plumber noticed it while inspecting an unrelated issue. This would have heavily restricted air flow and eventually damaged the dryer if it hadn't been noticed, so I'm glad my plumber saw it. However, the Best Buy team promptly returned to replace the hose after customer service was notified. Now everything is running smoothly.

Installers were professional and actually arrived when they said they would. Efficient and knew what they were doing. Also very polite!

Tech guys did a great job of installing my new dryer, took care not to scratch my walls when moving it

I'm glad I had the someone else install and haul away my old machine. Both were super heavy and were in the basement. They did a good job and went by fast. - The one thing with the dryer I noticed AFTER the fact was when they installed the exhaust tube, they tore it. So there was a 4 inch cut on the side and it took me a few times running the machine to find out why there was dust all over. I wish they would have said something. I went out and bought a new one and then installed it myself.