Customer Ratings & Reviews

While the technicians called in advance, arrived on time and were very respectful of my home, they installed the door hinge on the wrong side. When they realized the mistake, they stated they did not have time to correct the problem, that I would need to call and set up another visit. Very unprofessional. I am still able to use the dryer, it's just awkward and inconvenient.

Excellent professional installation services for my new Lg washer/drier.

The geek squad did an excellent job with my installation

Although the staff at the store was wonderful there was many errors in this order. First I was told the dryer would be on back order and i accepted that. So my first delivery was suppose to be a refrigerator and washer with hook ups and no washer received. Then the second delivery the washer and dryer came with no hook ups and was put in my garage which was never inspected and discovered a scratch on the washer. Washer and dryer sat in my garage close to a week and i decided to hire someone to hook it up since i was given a date soon enough and not much help when i called in. It was easier to go to the store and pick up the parts and have them at home. Once my installation was scheduled with someone else they didn't even have the correct hose that was given to me because of the steam button therefore I had to go buy another hose too. Makes me think how many people have had installation and didn't even know a different hose was needed and probably never had proper installation. Then Best buy scheduled a service call and after sitting on the phone for a half hour to cancel the service call i hung up. It took me to go to the store and have a manager cancel the service call since i paid out of pocket to beable to use what i bought. Your phonenumber you have us call is worthless and very poor scheduling.

I know everything is installed properly and now I don’t have to have any worries when I go to use my new equipment.

The installation of parts was well done, but they missed to level the machines, causing a lot of vibration in the whole house. They likely took the level tool as well, making even harder for me to do it myself.

The installation was very professional and quick and clean

They were. Ice but didn’t install the steam features for my dryer. Had to call back to get that done.

Is a great wash machine and dryer too,the people who did the installation did a really good job ,

What can I say the guys show up on time during the time window, are very courteous brought it in the house without bump it against the doors they hook it up make sure it's working properly, do a fantastic job.

Very Professional! Quick and Professional Installation. Demonstated Product. Very Respective.

Installed quickly and efficiently. Able to use dryer same day.

The guys that installed the dryer did a great job fast clean and very knowledgeable

The first guys sent out were just ok, they were hard to communicate with. However the last set of guys that came were very efficient and friendly

The dryer was delivered and installed by the first crew. They did a nice job with the dryer. They apologized for the damaged washer, but that wasn't their fault.

Good product and works efficiently no issues at all

I hooked up my dryer myself. It was not to hard to do. It is working find and no trouble with the hook up. It took me a little longer to finger out how to do it.

Awesome delivery team !! Very professional! Definitely new what they were doing!

Installation was smooth. Technician was very helpful and friendly.

We had to have someone come out twice because they only brought one length of vent tubing which did not meet our needs. Not every laundry room situation is identical. This error required us to go and return the original item. Then find a store that had the length e needed, and then had to reschedule the installation. Simple solution: Come with longer tubing and it can be cut down. Too short and you are out of luck,