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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 857 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers highly value the overall performance and installation speed of the Electric Laundry Center Install. Many appreciate the space-saving size and find the capacity suitable for heavy loads. However, some customers have reported concerns about the noise level and occasional damage upon arrival. A few customers also mentioned issues with leveling and washer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 857 reviews
  • Rated 1 out of 5 stars

    They never installed my washer dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the installation and they didnt install my washer and dryer. They said they were only there to deliver the item. I had a bad experience trying to get my washer installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the customer service, delivery, and hook-up. I have also been pleased with the quality of my Whirlpool washer/dryer....it is efficient and quiet running.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things wrong with this washing machine. If you leave the lid up too long all the water drains back out . During a spin cycle the front panel popped loose and I had to push it back on. The dryer lint collector is a joke. You can actually slice your finger on the metal while scooping out the lint . Also, the lint seems to migrate outside the filter onto the interior door of the dryer . I had to buy this particular model because it was the only one that would fit I would never recommend buying a washer dryer that is connected to each other because if one breaks you’re stuck with having to replace the whole thing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed our washer/dryer were amazing. They had it done in no time and were polite and courteous. Hope they install all my future appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were polite and professional. They notified me when they were close to the house, and they were promt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service really recommend them coming to your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who install my Lg thinq tower were very professional. Everything went smoothly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Totally Unnecessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can handle a pair of pliers you are good to go!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service, not appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not the appliance, it is the service! Best Buy has cancelled on me twice for installation and they never called to let me know. I had to call them. I have no idea if the appliance is any good so I cannot rate it. Very disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Great experience, easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install. Made sure that there were no leaks at connections and made sure that the LG ThinQ was opterating properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly service, they hooked up everything in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer combo . Was brought up to a third floor. Very professional gentlemen, left no mess behind or marks on walls. In and out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install our washer/dryer were really great! They knew exactly what they were doing, and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up our stacked washer and dryer perfectly. No way I could have done it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two tries because of poor installation accessories the installation went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Chris and appliances

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris in appliances should be promoted to management. He’s been absolutely stellar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best! Friendly, Knowledgeable and Efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they gave me back these tools after the greek squad use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Best Buy has the best customer service.

    I would recommend this to a friend