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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 857 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers highly value the overall performance and installation speed of the Electric Laundry Center Install. Many appreciate the space-saving size and find the capacity suitable for heavy loads. However, some customers have reported concerns about the noise level and occasional damage upon arrival. A few customers also mentioned issues with leveling and washer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 857 reviews
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HELPFUL AND FREINDLY. .......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer Insulation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was the second one in the a.m. They brought it in without damaging anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy! Just sit back and watch! Things were smooth once they found the right house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently in the last 2 years have had a few installs completed by Best Buy and the installers were Chris and Steve they were very Prompt Friendly and educated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corvette Fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous installers. There are a great asset to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation done correctly best buy is always easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery and install service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was delivered and installed very efficiently. The installers were very neat and followed all COVID safety protocols.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    VERY poor quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came to my home were very polite and friendly. The installation took a very long time. Because of the length of time it took to install they did not test the unit before they left. The unit is non functional and I now have to bvb wait a month until a new unit is brought to replace the broken one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than excellent service, the mens that do our installation are more than amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and handled my purchase with care. I have always been impressed with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Normands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very happy great work,,, and professional,,,,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disabled man trapped in home due to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was NOT completed yesterday. The installers never called, several customer service people I spoke with said they tried to call dispatcher with no response, was told they would call me back in the morning, but never did. The wash tower is blocking the only access for the disabled homeowner and NO ONE SEEMS TO CARE. I have spoke with SEVERAL customer service people at this point only to tell me that they can reschedule the install. I was told that they rescheduled it for friday between 7am-1pm. Although it SAYS in my account it is rescheduled… the new customer care specialist assures me that it was NOT ACTUALLY SCHEDULED?! Now they can’t come out till NEXT WEEK?!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice friendly and helpful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with their timeliness and expertise. Hooked up the item and explained features very well. Super nice guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time very good ######################################

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Electric Laundry Center Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by geek squad went well and they were very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, quick and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, they even installed my periscope dryer vent instead of the flexibile hose one they brought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great that did the install. They had been here before and were nice as always and were very efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got a third party installer, it was bad...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not hook item up. Left it in the middle of the kitchen due to an issue with them not having the right tool... told me they could come back in two weeks (what so I can walk around this massive wash unit everyday and squeeze past it to get to my room????) also had a fridge installed ... they lost a white button for the front door, shrugged and left. Awful.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better make sure everything is perfect or you are on your own.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my washer/dryer combo unit did a great job. They removed my previous unit and installed everything, and were nice and courteous as well.

    I would recommend this to a friend