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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 857 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers highly value the overall performance and installation speed of the Electric Laundry Center Install. Many appreciate the space-saving size and find the capacity suitable for heavy loads. However, some customers have reported concerns about the noise level and occasional damage upon arrival. A few customers also mentioned issues with leveling and washer performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 857 reviews
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 10/10 10/10 10/10 10/10 10/10 10/10 10/10 10/10 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers knew what they were doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installers, they really knew what they were doing and were very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was excellent everything done timely and very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were awesome. Knowledgeable, professional, great communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was very professional. They also did a great job setting up. They explained how to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall installers and installation was great They were on time and did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the easiest installations that I have ever had. The crew was on time, respectful of my floors, efficient and highly professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very prompt and professional. The best installation experience by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I knew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice guys however not to good on educating on use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had great experiences with the installation people! No complaints! They are courteous, knowledgeable, and professional! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs are great when they are actually done and communicated on timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Quick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous, arrived on time and completed installation quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and efficient. Two men got the install and haul away done in a hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Delivery was on time and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient installation process! Best Buys customer service and Geek Squad - top notch!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thanks for nothing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team told my wife the water lines were frozen and we would need to have plumber out to disconnect our old unit. They also advised her we would need 10 foot water lines and 10 foot electrical line to be able to install the unit. When i got home i was easily able to turn off the water supply. I also used all of the 6 foot hoses and electrical line they brought with them. They only help the delivery team provided was carrying the unit up the stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Laundry Center Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric Laundry Center Installation was very nice and went smoodly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PLEASED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FROM PURCHASE TO INSTALL EVERYTHING WENT PERFECT... BEST BUY IS MY GO TO FOR ANYTHING NOW....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE!! Wore dirty shoes into the house. Flooded my laundry room. Didn't connect the dryer vent. Didn't put the water discharge into the drain. Didn't turn on the hot water. Turned on the washer and left. Called the service line and they more or less told me sorry to hear did I need to log a claim for water damage. I said no I am dealing with it but clearly I paid for a service that didn't do it job and wanted a refund. A 15 min lecture on why that wasn't possible. I do not even think they put a new dryer vent on my dryer. So HORRIBLE. Called and no one even came back to resolve the issue. I had to crawl behind the washer to do it myself and tweaked my back. Had lower back pain for several days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great people, I’m not sure if I’ll ever go back to installing equipment myself

    I would recommend this to a friend