Customer Ratings & Reviews
- SKU:
- 5246501
Customer reviews
Rating 3.8 out of 5 stars with 858 reviews
(858 customer reviews)Rating by feature
- Service3.9
Rating 3.9 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers highly value the overall performance and installation speed of the Electric Laundry Center Install. Many appreciate the space-saving size and find the capacity suitable for heavy loads. However, some customers have reported concerns about the noise level and occasional damage upon arrival. A few customers also mentioned issues with leveling and washer performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service. They got the job done that I needed.
I would recommend this to a friend- Cons mentioned:Damage
Rated 1 out of 5 stars
w/d install
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chipped my flooring and caused a water leak/broke valve
No, I would not recommend this to a friend Rated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought my granny a new washer and dryer for her birthday and she loves it.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Best Buy doing a great job like always..
I would recommend this to a friendRated 5 out of 5 stars
Great Quality Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technician had good knowledge about networking and configuration.
I would recommend this to a friendRated 1 out of 5 stars
4th attempt scheduled - terrible service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just made my fourth appt because nobody showed up today to get my unit installed….. last time I ever order anything from Best Buy or use geek squad. Customer service sucks and hold time is always 30+ minutes. I’m beyond irritated I’ve had to take 3 days off and haven’t been able to do laundry in over 2 weeks. Please do yourself a favor and buy it somewhere else. It’s not worth the hassle.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Installation Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and competent product installation. Very professional work. Much impressed.
I would recommend this to a friendRated 5 out of 5 stars
review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Guys delivering were polite and professional and quick
I would recommend this to a friendRated 5 out of 5 stars
Installation of dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were quick and efficient with Service.
I would recommend this to a friendRated 5 out of 5 stars
Washer Dryer Installation Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for an installation. Nothing much else to report
I would recommend this to a friendRated 5 out of 5 stars
great install
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always,Geek Squad does it again with a flawless install.
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were quick and helpful. They went over everything with me before they left
I would recommend this to a friendRated 2 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to reschedule for installation the first time they didn't installed it right the second one they did Allright.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation not completed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t finish the install because they didn’t have a tool to drill a hole in the plastic cap where the draining hose goes.
No, I would not recommend this to a friendRated 1 out of 5 stars
COMPLAINT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it took 3 different appointments and last installer told us that we needed to call electrician to get voltage increased. The electrician we hired told us we had enough power in the plug. He plugged it in and it worked. We had to pay him for his services. Iam the one who suggested we buy from best but never again. We asked for a refund on the rangetop we ordered that was going to be delivered later.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. They did the best job and in record time. Very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Easy to operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were knowledgable and courteous.Installation was quick.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team was awesome! Very professional and friendly- thanks!
I would recommend this to a friendRated 1 out of 5 stars
In-store service reps '1' rating too
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer/dryer combo GE was disabled when the delivery service installed into closet. I returned the first one, replaced it with a second identical one, which also was faulty due to installers repeatly touching the area that clearly states in RED Letters, 'Do Not handle this area when installing. A GE tech was called to reprogram it.
No, I would not recommend this to a friendRated 1 out of 5 stars
poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installers were not very clean,broke back door,left water all over the floor and got bathroom rug soaked.Had to call them back to clean up water and to check for leaks.cleaned up after told also did not fix door(said that was the 2nd door they broke that day).What kind of installers do you employ?Dont seem to have respect for customers property.
No, I would not recommend this to a friend