Customer Ratings & Reviews

Good job with installing a large unit in a very tight site . Took the time to do it right

Jose and Christian are amazing. They showed us how the vent connects to the dryer to ensure good safe air flow. They also took the time to show us that the water lines were connected properly to ensure no leaks. They explained everything and provided a demo of the washer/dryer to show us it worked properly. These guys are experts at installing washer/dryer units.

quick and professional service is satisfactory and timely

The delivery a set up was good. When they installed the 6’ dryer power cord outside a could see right away it was too short and should not be sold with the unit I purchased. I told the delivery people such. No sure if they reported it. I had to return the cord and reinstall a longer one myself.

The two men from the delivery service were excellent. The installation was seamless.

Successful quick installation by knowledgeable technician and good instruction on operating washer dryer.

The installation of our LG Tower Washer/Dryer was handled smoothly and with great care. We have done laundry for 2 weeks now and what an improvement over our old washing Dryer machine. It is much quieter and quicker.

I was very pleased with how quick and easy the installation of my new washer and dryer was. They removed the old one and installed the new one in no time. I love my new washer and dryer! Works great!

Great service! Than you to the team that made buying a new washtower a great experience. I will forever get new appliances installed.

Completed on-time, cleaned-up afterwards, were friendly and professional.

My first tower had an issue. Pacific Sales replaced it without fuss. Reinstallment was a bit harried, but they stuck with it and sorted it out. Im very pleased with service.

Installation went smoothly and quickly. The installer was knowledgeable about the product, explained the operation and did a test run to make sure that everything worked properly. Very pleased with my purchase.

Installation went wel. Scheduling was easy but they hire 3rd party installers. I have had a bad installer that required a reschedule but the final work was good

Like most people buying this unit, it is installed in a closet. I agree there is limited access which makes it more challenging. However, the installers made no effort to level it, put the hot and cold water supplies on backwards, did not attach the dryer cord clamp, and did not adequately attach the dryer vent leading me to reinstall the whole unit from scratch on my own. I should have simply gotten delivery and did it myself. They were terrible on this install.

Quick & professional, had the job done within minutes.

We love this washer dryer and with two teenagers in house and two dogs use it constantly! Samsung is reliable and the washer manages everything!

Courteous crew. They were quick and cleaned up after their install. although the vent hose did not allow dryer to set back out of door way and was not made aware. Had to have fixed so door would close.

The guys got the job done efficiently and cleaned up well after they finished great job!

Fast and perfect installation! Best Buy had all the pieces I needed for installation automatically added when I added to get it installed. So everything was there. They came on time and installed it in no time! Everything is working fine

Besides the stealing, everything is working well so far