Customer Ratings & Reviews
- Model:
- 10GAM9901
- SKU:
- 6316580
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Cam Link 4K's ease of use and fantastic video quality. Many also appreciate its overall performance and compatibility with various devices using HDMI. Some customers have expressed concerns regarding the product's price, latency, and heat generation. Additionally, a few have mentioned issues with resolution and the quality of the software.
This summary was generated by AI based on customer reviews.
Not working yet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to set this up and I just cant seem to get it to work with my A7S II and the latest model of Mac Book Pro
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Do reach out, we'll do our best to help: help.elgato.com
-Art
Cam Link
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work when I plug it in, I was excited to use it but every time I plug it in, I get no reception
No, I would not recommend this to a friendEhhhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for my camera so returned was new gopro and was hoping it would work
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Jonathan,
Sorry to hear that the Cam Link didn't work with the GoPro. If you're willing to give it another try, please contact our support team and we'd be happy to help you with your setup: support.elgato.com
-Brian
- Pros mentioned:Compatibility
Oops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with mac. With Windows it works great.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
Did you have an issue with devices listed as compatible? If so, please reach out: help.elgato.com
-Art
Pain In The Butt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I really wanted to like this. I was told that is what I needed to make the video come through better, but setting this up and getting it going was a pain and is still a pain. extra cords, not allowing the video to go through.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Please get in touch with our support, we'd appreciate the opportunity to assist: help.corsair.com
-Albert
Should be easy to use but beware of the software…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figure out how to use this product…
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Photogenicgenius35,
We'd be happy to help you if you have any questions or if you're getting stuck somewhere while using it. Feel free to reach out to our support team: support.elgato.com
It works, but not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get the same picture with a regular USB cord that came with my camera.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
Some cameras do have a very good software/way to get the same functionality, yep! Did you, however, have issues with the Cam Link 4K? If so, feel free to reach out at any time: support.corsair.com
-Art
Birthday Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a birthday gift. I guess she liked it, I didn’t ask her.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Wilson,
If you have any questions or concerns, we'd be happy to help: support.elgato.com
-Albert
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t noticed any difference in the resolution quality.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi James,
Thank you for your feedback. Feel free to get in touch with us regarding any questions or concerns, we'd be happy to help: support.elgato.com
-Albert
Easy to use ,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working on me two weeks later!! During a show
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear your Cam Link stopped working. Please contact us, we'd be happy to help: support.elgato.com
-Albert
Does not work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Used it the same day I got it overheated then just broke. Waste of 30 dollars. I can’t even return it because it is past 15 days.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Considering this carries a 2-year warranty, please contact support via Elgato's website - we'd appreciate the opportunity to further look into this and provide a replacement.
-Albert
Always in my bag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work in the AV Industry and this serves as my go-to capture card that’s always stay in my bag.
I would recommend this to a friendLimited
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know the device was limited with certain cameras.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Tigger,
The limitation is the camera, not the device, more info here: https://www.elgato.com/en/gaming/cam-link-4k
If you have any other questions, please reach out: help.elgato.com
Great if you dont move camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not keep a solid connection without disconnecting if it gets moved a certain way . Cable is either shorted out or product was broken and I am very disappointed. Would like to see what elgato or recently corsair would be willing to do. Would recommend only if this is addressed
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi RangeRoper,
Did you reach out to our support team? If not, try help.elgato.com, I apologize for taking so long to respond to this for you.
- Cons mentioned:Latency
Junky Product, Horrible Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, Elgato products have become notorious for stuttering, latency, freezing, and the Cam Link is no exception. Highly recommend ANYTHING but this.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear about your experience. Please get in touch with us regarding the issues you've encountered, we'd be more than happy to look into them and provide solutions: support.elgato.com
-Albert
Glitchy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This caused my camera to freeze. It was frustrating to handle while I was streaming so I ended up returning the item and I’m back to my two Logitech cameras!
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
How did you have it set up? Which cameras were being used? Please reach out to us as we may still be able to help: help.elgato.com
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one i bought happened to not work so i returned promptly and all was well
I would recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear your unit did not work. Please feel free to contact support via Elgato's website in the future, we'd appreciate the opportunity to provide assistance regarding any issues or questions.
-Albert
Amazing, Affordable Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these little devices. They are affordable and work just as well as comparable products that are more expensive.
I would recommend this to a friend- Cons mentioned:Price
You better shop around.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive! There are cheaper options that works just as good or even better.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi DaddyB,
Sorry to hear about your experience. Did you encounter any issues or have any questions regarding the Cam Link 4K? Please feel free to contact us - we'd be happy to provide assistance: support.elgato.com
-Albert
Good stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d recommend if you aren’t using a usb to control your camera. Otherwise get usb. It’s a lot cheaper.
No, I would not recommend this to a friend