Customer Ratings & Reviews
- Model:
- 10GAM9901
- SKU:
- 6316580
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Cam Link 4K's ease of use and fantastic video quality. Many also appreciate its overall performance and compatibility with various devices using HDMI. Some customers have expressed concerns regarding the product's price, latency, and heat generation. Additionally, a few have mentioned issues with resolution and the quality of the software.
This summary was generated by AI based on customer reviews.
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too slow and not work properly. Loss image. Not recommend it.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
How is it slow? If there's image loss and everything is installed correctly, then please contact our team directly at any time right on our site for assistance.
-Art
Would work for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was jumpy and unstable tried different programs tried using different inputs. Thinking about asking for a refund.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear about your experience. Please get in touch with us, we'd be happy to help: support.elgato.com
-Albert
Was a nightmare for me on the mac.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone raves about this product and I was excited to try it. For the life of me I could not get it to work. I updated and tried trouble shooting everything I could. My browser would crash every time I would select the device. I ended up just returning the capture card.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
And sorry to hear. Please keep in mind that for these issues you shouldn't solely try to troubleshoot by yourself as our system is always ready to help. Please do contact them next time if you repurchase this product or have any other of our devices and need assistance.
-Art
Cam Link Mac vs. PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on my Mac put the quality is terrible on a PC! I tried it with the exact same equipment (camera & Cam Link).
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear. Please get in touch with us, we'd be happy to help: support.elgato.com
-Albert
Dont waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased brand new, worked for maybe 5 minutes then it consistently freezes and stops working at all. doesnt work in elgato capture software whatsoever and barely works in OBS. i changed cables, tried different PC's and nothing works. Bought less than 3 hours ago and getting ready to return it for a cheap alternative. Highly disappointed in this as i love elgato products.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
What device was this being used with? Please contact us for assistance: help.elgato.com
-Art
- Pros mentioned:Compatibility
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with Mac very well. If you have a window pc then this is a good purchase
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello there,
Could you let us know which specific issues were had? I'm sure we can help if you reach out: help.elgato.com
Can I give this ZERO Stars???!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk! Wasted a lot of time with this capture device! It produces stuttered and choppy video until it freezes. On the positive side: At least it is consistently... terrible. I had to go back to using a CHEAP capture device knock off that I bought when nothing else was available. For 50 bucks and free shipping the cheap device just works. Stay away from the Elgato Cam Link!!!
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
Which devices were you using this with? Doesn't sound like you were using the Cam Link 4K as intended. Please reach out if you need any assistance: help.elgato.com
-Art
Does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, and a waste of my money. HP Z2 G9 Workstation computer with 64 gigs of ram, etc... Maybe if I had a different graphics card, than the standard HP.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
this issue does sound related to your system's settings. If you haven't returned it, our team may be able to still assist in setting this up.
-Art
Cam Link 4K - Delivery Issue Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has continuously sent emails to review this item. Unfortunately I have not been able to utilize this item because I have yet to actually receive it. It’s been about month since it should have been delivered and I still don’t have it, but may update my review once I actually have a chance to use it.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi MyOpinionObviously,
Thanks, the review should be for the Cam Link 4k itself. We'd love to hear your updated experience.
-Brian
Good but didn't last for the entire year.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased in august, I now have issues with it connecting.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi DJSB,
Sorry to hear that it's not connecting, we'd like to help! Please reach out to our support team so we can help you directly: support.corsair.com
-Brian
Not a fan
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Therw are way to many camera that dont link up to it
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
There indeed is, but here we have a video on how to check compatibility with any camera: https://www.youtube.com/watch?v=o6KsYpEPoss
If you have any other questions, please reach out: help.elgato.com
Just for dslr cams
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just for dslr camera will not work for action cams
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Jowacko,
It will function for action cams, please reach out if you need assistance: help.elgato.com
Glitchy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got good reviews on YouTube, but glitched. Best Buy has horrible customer service.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
Do let our team help out, please reach out directly on our site at any time.
-Art
Pricey Purchase + Subscription Based
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First you pay for the product. Then You pay monthly for a subscription. I have yet to use it. It's such a waste of money. Partly my fault, I wish I had of had more guidance.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
The Cam Link 4K does not require a monthly subscription. The Stream Deck Mobile and EpocCam are separate products and are not required to use with the Cam Link 4K. If you require any assistance, please get in touch with us - we'd be happy to help: support.elgato.com
-Albert
Not so great with the finer details
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video capture quality is really bad if you are looking to capture text within the video.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Andrew,
If you're having performance issues, please contact our team directly on our site for assistance.
-Art
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did know work well at all. It kept crashing and it did not even look good
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Kenny,
Not the way it's supposed to perform, so that's unfortunate. If you still need assistance please reach out to our team directly right on our site.
-Art
It did not work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item did not work with my Nikon D750. It did not capture video on my laptop. I returned the Cam Link to the store.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi AndreaH,
Sorry to hear that, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian
Useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my MacBook Pro. Kept losing its signal. Very frustrating when trying to use.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear about your experience. Please get in touch with us, we'd be happy to look into the issue and provide a solution: support.elgato.com
-Albert
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little gizmo is very complicated to operate instructions lame
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello Bklyn17,
Sorry to hear that you're having issues with operating the Cam Link 4K. What device are you connecting to it and did you check beforehand for compatibility:
https://www.elgato.com/en/cam-link/camera-check
If you'd like assistance with the Cam Link 4k, please feel free to reach out to our support team, we'd be happy to help you with your setup: support.corsair.com
-Brian
Would not recomend..
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IIt just stopped working, shows a green screen when attatching it.... Terrible!
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi KINGDAVID,
Sorry to hear that it stopped working, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com
-Brian