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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the Facecam Pro's exceptional image quality, repeatedly praising its sharpness and clarity in various lighting conditions. Its strong performance in low-light environments is also a significant plus for many users. The software's extensive customization options are another appreciated feature. Overall, the camera receives overwhelmingly positive feedback regarding its visual capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Best web cam for content creator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed by high quality of image, have a great sony sensor that feels almost as a professional camera. Strong and heavy build. The platform give you many futures and variability, i must say that perform great in low light ambiance and all this without any lag. I totally recomend it for content creators who whant to perform to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    If you want a great webcam without DSLR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old logitech brio 4k kicked the bucket. Exchanged it for this badboy. The amount of tweaks within the elgato cam software is top notch. Even better in lowlighting with this sensor. Using on obs studio w Twitch is everything I wanted with this camera. It was between this and spending my money on the Razer Kiyo Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal Clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facecam is super clear and super easy to setup. Once the program is installed and updated for use, ELGATO has some pretty nice features you can use free of charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased three of these cameras, not because they’ve broken…but because I love them. I use one, and my husband has two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera, May be one of the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish I could choose 4.5 stars, because I don't feel like this is the perfect camera, but it's pretty darn close. It's also way better than 80% if that makes sense. Pros: High frame rate and 4K resolution. Autofocus works well for me. Software customization is better than anything else I've used. Works with my M1 Macbook Pro and Windcows 11. Cons: It's huge. Weird to look at. It's expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for certain scenarios

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes some time to setup a good picture, but having the ability to make those changes is awesome in the software. Great for recording if you aren’t ready to step up to a mirrorless camera. Needs additional lighting for the best picture. If you just want a great 4K webcam get the insta 360 link instead. This one doesn’t translate as well with the compression of virtual meeting software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works as advertised and fits on my Samsung monitors. It doesn’t clip in place, but it has a latch that allows the camera to hang forward, and a lever in front to hold it up while allowing you to angle the camera up or down. Camera has not slipped even with me moving my monitors up and down using the arm mounts. Just had to plug it in, it’s very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Webcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want an amazing webcam and don't mind paying for it, this is it. The picture is great and motion is smooth at 4k 60hz. The Elgato camera hub software is really good too. Simple to use with a lot of control and some extra features if you have a modern Nvidia GPU.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Facecam Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this camera for content and streaming purposes. My setup is mostly Elgato. I find their products very reliable and easy to use. The quality is also amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificient Camera for Web and more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensational web/video cam. I used multiple Logitech and Lumin webcams, and this Elgato is probably the best webcam (next to the built-in MacBook cams). The camera does not include a microphone, which is ok. Microphones on webcams are of poor quality, and there are many superior microphones. If you do Zoom and videos for training, this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Love it’s recording abd auto connect feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does really well under low lighting. Adding more light really makes the imaging stand out. Yes the price is higher than the Logitec Brio but is worth the money. The mounting options are nice. Sits on my Racing Simulator and between the Haptic system and direct drive system it doesn't move on the bracket that comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Run!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elgato has done it again! The clarity and functionality of this camera is incredible. Works well in Camera Hub alongside my regular Elgato Facecam allowing me to use both in OBS with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great webcam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this webcam bc its 4k and its also able to put up a background through the elgato app. It looks great in the dark and in the light, had no problems with this product

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use elgato for everything and this camera did not disappoint. It even looks better than the mirrorless camera that i had hooked up to my setup before getting this?

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Elgato 4k cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, cristal clear picture 10/10. Ty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing - at this price I expected better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing. I bought this based on reviews but in my experience trying it on some calls it was no better than the older camera I was planning on replacing. At this price I expected something better. Software seems poorly laid out too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Best webcam available

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you notice is the heft, it is hard core, the sensor is great and Elgato quality is top notch. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 3 out of 5 stars

    A bit grainy in normal light.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little buggy and grainy under normal light conditions. It does work but I was expecting more. Fits nice with the legato teleprompter. Looks really sharp under a ton of light, a ton.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely get what you pay for! Awesome quality and software easy to use

    I would recommend this to a friend
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