Customer Ratings & Reviews

Worked for what I needed it for, worked well with softwares

just what i needed to keep space free on my console.

Works as advertised. No issues with the passthrough.

I love this product really helps out a lot with playing gmaes

NOT plug and play for all monitors or projectors. Epson 4k no passthrough, it and PS5 have to be downgraded to 1080p. Will not work with anything now. Support wants you to install diagnostic tools. Might need custom bin file from upper tech support. None was ever sent to me.

This product was unfortunately terrible for what i wanted to use it for. Great for pc, terrible for consoles

Piece of garbage. The support for this product is almost impossible to find. It causes many issues with my PC and monitors when in use, and does not allow me to have my second monitor in use when connected, unless I am playing on my Xbox and recording. If I am just using my PC but want to use both monitors, SOL.

1440p 120hz input from system. 60fps 1080p output onto stream had to return 4K6oPro MK 2

The first day, the picture would freeze when I switched scenes in OBS, and the audio would keep going. The only thing that would bring the picture back was unplugging and replugging the Elgato and remaking the video capture source in OBS. The next day, I couldn't get the Elgato to do anything. No picture, nothing. I took it back and used my cheap backup capture card. To be fair it did plug right in and start working the first day, so setup was easy. I tried multiple USB ports, HDMI cables, output consoles, and monitors, so I think the Elgato itself was faulty. I've seen a recent Dankpods video where he says he has had trouble with THREE Elgato capture cards, so this may be more than a fluke.

Fast delivery on time. Thank you best Buy.

It’s good for the most part but the device cuts out mid gaming for some reason and will begin to flicker on screen for 10-30 seconds, then it goes back to normal. i wish it didn’t do that but it is what it is. it’s over priced if you asked me.

It been working really well for me! Does what i need it to do and thats capture all the great moments while i game with my friends. It makes it really easy to setup. Go ahead give ot a try.

Best capture card if your running next gen consoles

For what it worth it’s gets the job done for sure!

If you own a macbook air, using this is a headache. Windows users should have no issue but this for mac is just a struggle to use. OBS wont work and the capture doesnt show up.

This is a great starting gift for a streamer on a laptop. Once my child recieved this gift she was lost never to be seen again. Easy to set up great instructions.

I bought the HD60x Thinking it may resolve the issues my HD60s was having. But on a recently completelt reset laptop (running an RTX2060 paired with a 10th gen core i7 processor and 16Gbs of ram… the tesult of every other captire (using the flashvack option) is either corrupt video that doesnt play in its entirety (jthe video freezes after a certain point die to the corruption) or isnt playable at all. Anything that coats $200 should jot require this much troubleshooting. Im done. Its being returned promptly.

Product does what it's meant to do, but comes with no instructions, setup literally doesn't stick, has to be messed with every single time for streaming, makes streaming so much harder

Streaming and passthrough is fine however playing extensively with the settings i could never get my ps5 captures to look right, the ps5 natively captures videos at a higher quality.

Sadly, I am going to return this, I was so excited to use this because I have heard nothing but good things about Elgato, even got the WAVE 3 microphone and it's amazing! But this capture card was a complete let down! I had everything plugged in correctly, turned off the HDCP, got blue light from the Elgato. But when I plugged into my gaming monitor "MSI - Optix 27" LED Curved QHD FreeSync Monitor (DisplayPort, HDMI, DVI) - Black" there was no signal, black screen with a "no signal" every once in a while. So I switched out the HDMI cable (originally I used a 25') from my PS5 into the Elgato and I got signal, so I figured I just had to use short runs which is whatever but suddenly my monitor started cutting in and out every few minutes OR when something drastic changed on the screen, i.e. when I que for a game or switched items in game around, very annoying and very upsetting. I did try to contact Elgato but I haven't heard anything from them from their support contact, went to reddit and tried out other's advice to no avail. When I looked at other reviews (especially the 1 star, to see if the support will give advice to others struggling with issues) I noticed one review the support person said "update the firmware" went to the Elgato website to see what I can do to do this and was met with this... "Firmware updating is generally not needed anymore for any currently sold Elgato device. They usually already have the latest firmware. DO NOT update firmware for the following products at any time, unless Elgato Technical Support tells you to do so for specific troubleshooting purposes" Than it gave a list of the different capture cards that you can NOT do an update and the HD60 X is the fourth one down from the list.... So this is a let down... I will look into other options.