Customer Ratings & Reviews

The item itself is fantastic. The support and accompanying software is a horrible experience. If the software worked id have no problem recommending elgato but every product ive bought from them has either been defective or the software doesnt work

This device unfortunately caps your tv's display quailty to a max 1080p 120,

This card is a headache. I only got it to work a handful of times and i keep getting no video signal but audio works. I get the video to pass through to the big TV but it does not show up on my computer monitor. I tried to repair it using elgato launcher but it still does not work. check the device and the computer says it works properly. I'm not sure what the problem is but its too much of a headache. i wish the software could detect the compatibility issues instead of wasting my time with some vague flashing that can mean multiple things.

Difficult to set up and could never get to work correctly

card is basic and cant handle basic audio and video splits. not for professionals and for the price i am surprised.

Works well enough. But do yourself a favor and download a better driver. The one that this came with was very minimal. Couldnt get the sound to come thru in the playback videos. Once we got OBS, or another of your choice, everything worked perfectly.

This is a very easy way to stream and/or record your content from your PC, Xbox, or Playstation. I really appreciate that all cables needed to setup are included. In addition to the HD60X unit you get an HDMI cable and a USB C cable to power it. Not a given these days. Setup is so easy. You can be setup and going in minutes. It's worth mentioning this being a Elgato product, this unit also is compatible with your Stream Deck. Very smooth and clear video recording and no loss in graphics that I noticed. I tested this with my Xbox console and gaming laptop. I would imagine that a Playstation would fare similarly. The unit itself is well made. The black shell is tough enough to survive staying in my tech backpack and coming out unscratched. I will be using this unit over all my other streaming boxes. If you're looking for a low-profile and powerful stream box, this one foots the bill for sure.

Their are some good things with this but it would always have sound issues on playback. Tried everything and still the sound quality would be bad on recording.

This product states that it works with Mac, however it does not support Mac M1's. The Elgato support page states that over half of the recording software and apps thet offer don't work with M1s and state they won't be upgraded. They state that the capture card should work "out of the box" with OBS Studio and Quicktime but both will only show a black screen. Don't buy this product or anything from Elgato. They are advertising support and features they can't deliver.

It worked fine at first but now anytime I plug it into my monitor from the outport I get NO SIGNAL but if I unplug it I can see what I'm trying to play but only on the 4k capture software. As someone who pours alot of money into elgato products this is absolutely pretty infuriating because the customer support is pretty bad too.

Love this capture card. Did my first live stream from my xbox series x through my PC. Highly recommend.

Disappointed, somehow the old capture cards were just built better.

The most expensive paper weight I have ever owned. Audio requires additional setup in OBS (not plug and play), sometimes even after setup sound will just randomly refuse to work. Capturing still will always be jittery or crack, Snap, Pop noises in the recording. The ONLY thing this paper weight actually does is pass through..... but that is kinda basic.

Could get to connect, product fails to connect, very weird

Did not display correctly on my screen. Huge input delay. Called elgato and they don’t even have an answer.

I’ve been using this for 2 weeks so far so good price wise it’s not that bad

I have been using a bit of a generic capture card for a while for my Twitch. Since switching to this I have noticed the graphic quality has improved. I have noticed that the lag is almost non-existent and the coolest part is it actually comes with its own tools. Right out of the box. It had everything you needed and everything that you were looking for. Detailed instructions and software updates upon install. Everything was pretty easy. All in all, it just makes the PlayStation 5 experience that much cooler. I highly recommend this, if for nothing else it's real easy setup. Everything's right in front of you. My setup somehow was already in place. I had necessary HDMI cables and things were already hooked up where they were supposed to be. Another fittable difference is the quality of HDMI cables. I use my inexpensive ones to get started and then I upgraded to a high-end brand that I acquired from Best Buy. They're not the ones I'm reviewing here, so we'll just leave them out of it for now. However, there are many high-end brand HDMI cables out there, find the one that best fits you and that will only enhance your experience of this capture card.

It’s okay it freezes a lot plus on Sport games it turns the display yellowish

I was excited to use the elgato HD60X when given the opportunity to try it out as part of the Tech Insider Network. Unboxing the HD60X reveals the simplicity of the device - all that's needed to get going is the USB-A to USB-C cable to your PC and connecting your console (or phone, or any other device with HDMI out) to the HDMI-IN on the capture card. The HD60X works pretty well even as a basic UVC device (like a webcam input) and even without software installed I was able to get the video and audio up on my PC using the Camera app in Windows and built in windows audio monitoring. Likewise, installing the elgato 4K Capture Utility is simple and out of the box is configured for easy use.Using the 4KCU version available currently on the elgato downloads page, I have had a mostly great experience. I will note that I have experienced some random framerate drops in the elgato app when streaming video from my Nintendo Switch - but the video and audio quality are impeccable. There is a tiny but noticeable amount of lag when streaming to your PC screen through the HD60X. The advertised specs for the HD60X say less than 100ms of lag, and I feel the number is quite a bit less than that. Perhaps 2 or 3 frames of lag at 60 fps. Far from unplayable, and if you use it in passthrough mode there is no lag to speak of. Setting up in OBS was a breeze as well. The HD60X shows up as a video capture device and again quality is great. I have not detected the same framerate drops when streaming to OBS as with the 4KCU app, so that's good news as well. I don't presently have a device to test the VRR capabilities but I can confirm the 120hz 1440p capability (for passthrough) works perfectly and gives you some great options to capture an Xbox Series X or gaming PC. I can also confirm it works really well with a lightning to HDMI adapter for livestreaming iPhone demos during Teams meetings. Negatives: I wish they didn't "hide" the advanced settings menu behind a hotkey combo (holding ctrl while clicking the settings icon). This plus the occassional stuttering with my Switch keep this from being a perfect product at very good price.

The best device I bought for me to play my Switch on my computer.