Customer Ratings & Reviews

Easy to use. Good price on black friday for my console.

While i use it with ps5 it lags video and sound is not aligned. Every time i turn on my system it gives black screen errors on my laptop

Super easy setup! Works great no promblems at all!

Well the product it self isn’t the problem. I have a laptop that has a weak GPU, so the experience is dookie sadly… I would only recommend if you have a current Gen or New Gen laptop ig…

I purchased this with optimism because I was hoping to upgrade my streaming gear. I am currently running the El Gato HD60 S. The 60 S is nowhere near as powerful as the 60 X as far as picture quality. I understand purchased the first wave of the 60 X so I was slightly nervous expecting the product to be buggy. I was correct. While streaming through the OBS software sometimes the top edge of the capture would be choppy. Like a damaged VHS tape when the film was corrupted. Also, I had to frequently restart my laptop because I would receive a black screen through OBS. The product didn't even work with its own capture software. It would be a total black screen through the El Gato software as well. Lastly, the audio was completely out of sync when I was streaming and recording my gaming. My mic audio would be exact but my chat audio would be 3-5 seconds late rendering the conversations captured confusing and useless. I was sorely disappointed with this new line of product and would recommend others to hold off from purchasing this product until their second corrected wave of capture cards are released.

Does not work on my Macbook air but fine on my ipad

Doesn’t work very good on max but great for windows

The item itself is fantastic. The support and accompanying software is a horrible experience. If the software worked id have no problem recommending elgato but every product ive bought from them has either been defective or the software doesnt work

The capture device would only flash a red light. It failed to pass through the video to the TV or send the video to my Gaming PC. I tried many sources of video. PS5, PS4, PS3, XBOX Series X, Blu-Ray Player, but the capture card, wouldn't work. I bought a different capture card to test everything and the 2nd capture card worked perfectly with any video source I provided. I suspect the Elgato HD60 was defective from the start. Things like this happen, but I will not buy another capture from Elgato, period. There are less expensive capture cards on the market that work perfectly.

This device unfortunately caps your tv's display quailty to a max 1080p 120,

I was planning to use this device to stream on PS5 Pro gameplay. It didn't work as advertised 1. It brings down the resolution on my 4k TV to 1080p, so you can't play at 4k and stream at 1080p it has to be all 1080 which is very weird. 2. The device does not capture sound, only image. The stream is basically useless without the game sound Overall it is useless spent ~$150, gonna return it

This card is a headache. I only got it to work a handful of times and i keep getting no video signal but audio works. I get the video to pass through to the big TV but it does not show up on my computer monitor. I tried to repair it using elgato launcher but it still does not work. check the device and the computer says it works properly. I'm not sure what the problem is but its too much of a headache. i wish the software could detect the compatibility issues instead of wasting my time with some vague flashing that can mean multiple things.

card is basic and cant handle basic audio and video splits. not for professionals and for the price i am surprised.

Works well enough. But do yourself a favor and download a better driver. The one that this came with was very minimal. Couldnt get the sound to come thru in the playback videos. Once we got OBS, or another of your choice, everything worked perfectly.

This is a very easy way to stream and/or record your content from your PC, Xbox, or Playstation. I really appreciate that all cables needed to setup are included. In addition to the HD60X unit you get an HDMI cable and a USB C cable to power it. Not a given these days. Setup is so easy. You can be setup and going in minutes. It's worth mentioning this being a Elgato product, this unit also is compatible with your Stream Deck. Very smooth and clear video recording and no loss in graphics that I noticed. I tested this with my Xbox console and gaming laptop. I would imagine that a Playstation would fare similarly. The unit itself is well made. The black shell is tough enough to survive staying in my tech backpack and coming out unscratched. I will be using this unit over all my other streaming boxes. If you're looking for a low-profile and powerful stream box, this one foots the bill for sure.

Their are some good things with this but it would always have sound issues on playback. Tried everything and still the sound quality would be bad on recording.

This product states that it works with Mac, however it does not support Mac M1's. The Elgato support page states that over half of the recording software and apps thet offer don't work with M1s and state they won't be upgraded. They state that the capture card should work "out of the box" with OBS Studio and Quicktime but both will only show a black screen. Don't buy this product or anything from Elgato. They are advertising support and features they can't deliver.

Difficult to set up and could never get to work correctly

Love this capture card. Did my first live stream from my xbox series x through my PC. Highly recommend.

It worked fine at first but now anytime I plug it into my monitor from the outport I get NO SIGNAL but if I unplug it I can see what I'm trying to play but only on the 4k capture software. As someone who pours alot of money into elgato products this is absolutely pretty infuriating because the customer support is pretty bad too.