Customer Ratings & Reviews
- Model:
- 10GBE9901
- SKU:
- 6502042
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the HD60 X capture card for its overall performance, ease of use, and excellent video quality. Users find the setup process to be simple, and appreciate its compatibility with various platforms and its HDR and resolution capabilities. Some users have noted concerns regarding lag, price, software, VRR, and FPS. Despite these concerns, the capture card is generally well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks with Macbook pro 13, but works great with windows
I would recommend this to a friendBrand response from Corsair
Posted .Hello,
What seems to be the issue? Please contact our team directly at any time right on our site if there's anything they can still help with.
-Art
This one is my favorite capture card
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product with working software, no complaints happy with purchase
I would recommend this to a friendPleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what he needed! Curbside pickup was just what I needed !
I would recommend this to a friendChristmas gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was very happy! I look forward to see how he uses it!
I would recommend this to a friendNot good if using multiple monitors with PC.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of garbage. The support for this product is almost impossible to find. It causes many issues with my PC and monitors when in use, and does not allow me to have my second monitor in use when connected, unless I am playing on my Xbox and recording. If I am just using my PC but want to use both monitors, SOL.
No, I would not recommend this to a friendIt’s an Elgato
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty good, but there’s an audio delay that took a lot of effort to fix
I would recommend this to a friendGreat 4k Capture card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for recording gameplay when playing on xbox, playstation, etc.
I would recommend this to a friendEasy to setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected easy to my sons twitch account, heavy duty
I would recommend this to a friend
Pretty good quality
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for what I needed it for, worked well with softwares
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me get audio through my PC for chat and game audio via PS5.
I would recommend this to a friendNice, but not great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I little expensive, but its 4k, also, its essay to understand.
I would recommend this to a friendstorage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what i needed to keep space free on my console.
I would recommend this to a friendGreat product, great price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. No issues with the passthrough.
I would recommend this to a friendNo 4k passthrough, NOT plug n play, poor Settings.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT plug and play for all monitors or projectors. Epson 4k no passthrough, it and PS5 have to be downgraded to 1080p. Will not work with anything now. Support wants you to install diagnostic tools. Might need custom bin file from upper tech support. None was ever sent to me.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
Did you continue communication with our support team? If you haven't yet, please reply back to any open tickets you may have and request for your case to be escalated.
-Art
Great item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product really helps out a lot with playing gmaes
I would recommend this to a friendDoes the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1440p 120hz input from system. 60fps 1080p output onto stream had to return 4K6oPro MK 2
I would recommend this to a friend- Pros mentioned:Setup
Flaky for one day, then died
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first day, the picture would freeze when I switched scenes in OBS, and the audio would keep going. The only thing that would bring the picture back was unplugging and replugging the Elgato and remaking the video capture source in OBS. The next day, I couldn't get the Elgato to do anything. No picture, nothing. I took it back and used my cheap backup capture card. To be fair it did plug right in and start working the first day, so setup was easy. I tried multiple USB ports, HDMI cables, output consoles, and monitors, so I think the Elgato itself was faulty. I've seen a recent Dankpods video where he says he has had trouble with THREE Elgato capture cards, so this may be more than a fluke.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. Considering the HD60 X carries a 2-year warranty, please contact support via Elgato's website - we'd appreciate the opportunity to further look into this and provide a replacement if necessary.
-Albert
On time delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery on time. Thank you best Buy.
I would recommend this to a friend- Cons mentioned:Price
it sorta does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the most part but the device cuts out mid gaming for some reason and will begin to flicker on screen for 10-30 seconds, then it goes back to normal. i wish it didn’t do that but it is what it is. it’s over priced if you asked me.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hello,
Sorry to hear about your issues. Of course that's not normal functionality, so please exchange if you're still able through Best Buy, or contact our team directly on our site.
-Art
- Pros mentioned:Ease of use
Its amazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It been working really well for me! Does what i need it to do and thats capture all the great moments while i game with my friends. It makes it really easy to setup. Go ahead give ot a try.
I would recommend this to a friend