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Customer reviews

Rating 4.6 out of 5 stars with 1049 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the product's exceptional overall performance, ease of use, and excellent video quality. They also appreciate its easy setup, compatibility with software like OBS, and reliable 4K resolution, noting a general absence of lag. However, some customers find the product to be pricey. Additionally, there are occasional concerns regarding the software, issues with VRR causing desync, and HDMI connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,049 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great, if your hardware is up to the task

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to record gameplay from my video game consoles, as well as a handheld gaming PC. I was intending to do my streaming from a secondary laptop with an i7 processor (but no dedicated video card). I had a few issues with sound over HDMI, since I was using an external monitor that did not have speakers. I tried everything including running the sound out of an audio jack on my console, then feeding it into the audio in on the HD60X, but that sounded full of static, even after installing an in-line filter. I searched online to find many people in my position. I did open a support ticket, and got really prompt responses, but ended up resolving the problem of audio through HDMI by just switching to a monitor that did have audio out. This still didn't solve my static issue. After hours of swapping cables, trying different sampling rates, and everything else I could think of, I was about to give up and return everything when I decided to try the HD60X with my gaming PC instead of the laptop. Everything worked fine, and I had zero issues. I guess my laptop wasn't powerful enough to capture everything from the HD60X, especially without a dedicated GPU. So, for my original use case, this is not an option, but it seems my original use case was flawed from the start. With good hardware, this device works fine. I just wish I could have used it like I was planning, but that's no real fault of the device. Capturing gameplay from my consoles into OBS works perfectly, and I can even play a game watching the feed in my OBS monitor without lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 4 out of 5 stars

    Better elgato capture

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few variations of the elgato and honestly this one works the best, like it perfect, it gets great quality videos and goes come outside as blurry or distorted as the internal one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup
    Best Buy Employee

    Rated 5 out of 5 stars

    Game Capture at its finest

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Absolutely great quality straight out of the box. Setup was simple and the elgato website having all the drivers in one place for similar models was a great help. Use for game capture of all major consoles and pc alike with great results for my twitch streaming. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Setup

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently have mine connected from gato to PC with dual connections to monitor and Xbox. Easy to set up with a quick download, easy to use. Works great with OBS.

    I would recommend this to a friend
  • Cons mentioned:
    Lag, Software

    Rated 5 out of 5 stars

    Don’t overthink it, this model gets it done!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, it’s a really great way to record your console’s video output. 1440p@120hz worked on my Xbox Series X/S with the included HDMI cable and recorded onto my Windows laptop and MacBook, however the software is a bit better features wise on the Windows side. For the few wondering if you can play games on the video feed preview that appears on your computer, you can, but there is noticeable lag which turned me off from that. However, for its intended use case of simply recording and using a dedicated monitor, this device blows it out of the water!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A good step up from budget options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Basically plug and play. You'll have to download the Elgato 4k capture utility, which is actually pretty useful if all you're doing is recording gameplay. Supports up to 4k60 passthrough and can capture up to 4k30, but I'd recommend maxing out at 1440p60 or 1080p120. It's a little pricey, but not compared to the Avermedia or EVGA options. Overall, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Working beautifully!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend needed a way to stream games to his PC and this did the trick! Theres a little delay but that was to be expected from other reviews we read.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works as intended reliably.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing with my windows PC. Almost a plug and play solution considering the drivers practically install themselves. I use it for my Nintendo switch mostly in tandem with OBS Studio for streaming, but I’m sure it can be used with other devices as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install. Works better than my old HD60s. The only thing it is a bit on the pricey list.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    It does the job! Things to keep in mind, first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s meant to do, capture gameplay from a gaming console. My set up might be different from others but I have been able to use the card’s “4K Capture Utility” program to stream my gameplay to the public. It did require some tinkering to work but it’s very do-able. That being said the gameplay might be a bit delayed on the program itself; but that’s why I have a secondary screen to play my games on (as it’s recommended to do so). Might sound weird but I think I’ve heard the same can be said with other Elgato cards. I’d still recommend it as a standard capture card that is able to capture my PS5, unlike my last one that couldn’t do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item because I wanted to stream to my friends on discord. Setup was a bit confusing at first but it was most likely user error. Just follow the directions honestly unless you already know, download the compatible streaming software, put whatever settings you perfect and it works just as advertised, picks up whatever you have connected to it without any delays or lag from what I've seen so far. Definitely recommend it for anyone wanting to stream or just recording for record keeping.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Worthwhile Investment for a streamer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and functions as intended. Make sure to download the elgado program even if you intend to use it on a program like OBS. I appreciate the headphone jack addition to this model.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Elgato have it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first getting everything setup was a bit of a hassle but it was worth it. Great video quality and great sound. My stream had never looked better. You can run lower resolution as well with same refresh rate for a cleaner look

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and quality is great. Makes dual computer streaming easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly What You Want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the HD60 for my Xbox One back in the day when I wanted to record videos, but I use this guy to pass the image and sound through my monitor to use side by side with my PC, but Elgato has only improved more and more with time and things like my Stream Deck have never let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PERFECT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've upgraded to this and it's one of the best decisions I made in recording. If you want to see the quality my YT channel is BigFootKillerCam be sure to change quality to 1440p. The elgato captures everything at amazing quality and frams

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is simple to use and makes streaming to your friends or even twitch that much more simple. I bought this for my nintendo switch when tears of the kingdom dropped and its been perfect ever since totally worth the money if you value streaming to your friend group. I also have used this product for 12 plus hours straight and not a single issue definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Works great out the box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this capture card. I replaced this with the Elgato S+. This capture card gave me practically no trouble and work great out the box. I used this card for my ps5 and Nintendo switch. Quality looks good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good capture option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked capturing my wife’s pc gameplay and streaming through my streaming pc. It did die after one use and Unfortunately it was past the return date since I had it for weeks before trying it. I reached out to Elgato tech support and they were responsive and honored their warranty. Replacement has been working without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Fantastic plug and play capture device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded to a 1440p monitor and the HD60S+ did not support 1440p at 120 fps. Incredibly crisp recording and streaming quality. Remember to adjust the color settings out of the box! They are really washed out and the video quality looks worse than it actually is because of that.

    I would recommend this to a friend