Customer Ratings & Reviews
- SKU:
- 6040703
Customer reviews
Rating 4.6 out of 5 stars with 743 reviews
(743 customer reviews)to a friend
Customers are saying
Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Printer and computer help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ricky gave a few helpful tips. Gave us advise on the printer also. Great help to have him here.
I would recommend this to a friendRated 5 out of 5 stars
Great learning experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were able to fix my problem in a short time, while giving me a instructional idea of what they did.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and understanding and patient with my issues on my computer.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad provided great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sam Smith did an excellent job in setting up our email and transferred all of the saved items to the new computer.
I would recommend this to a friendRated 5 out of 5 stars
Adapter for Apple Watch charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adapter for Apple watch charger so that i can use an wall plug-in instead of a computer plug-in.
I would recommend this to a friendRated 5 out of 5 stars
Very Nice and love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent fixed my problem with my TV and reset everything and explained the problem that I had. He was a very nice gentleman.
I would recommend this to a friendRated 5 out of 5 stars
We had lost our Wifi service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He came in reviewed our issues and then resolved them. He was very personable, respectful and well mannered.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very diligent in fixing my issues even though he was encountering a problem he hadn’t faced before.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped solve computer problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent (Josh I believe) did a great job - solved my problem quickly along with a couple of others computer problems.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad reconnected my Outlook email
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable about a complex issue I was having with connection to my Outlook email. He was able to get me reconnected.
I would recommend this to a friendRated 5 out of 5 stars
Generic reply
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most agents are most courteous. Some have a bad day I get to experience it with them.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did a good job except he forgot to delete something on my computer. After I brought this to his attention, everything was good.
I would recommend this to a friendRated 5 out of 5 stars
geek squad matched computer and printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.your agent that came to my place was very helpful and good, the agent at the Ames store was also very kind and good at her job.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad really works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek guy came to my home and fixed a problem on my computer plus gave me advice on how to get better internet.
I would recommend this to a friendRated 5 out of 5 stars
set my computer up for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent was very good at leaving me instruction w/pass codes etc. he was very patience w/me.
I would recommend this to a friendRated 5 out of 5 stars
Solved all my problems!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents synced all my Apple devices in short order. Josh and Justin were so very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Great improvement in my computer systems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and super Geek SQUAD agent. Very satisfied with work. I hope to use the service again in the near future.
I would recommend this to a friendRated 5 out of 5 stars
Trouble shot my old computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was able to quickly and professionally trouble shot my old computer and retrieved all my photos.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed my new computer, They added Dragon, Norton, and Microsoft Office. They transferred files, contacts, and emails to the new computer. Very helpful.
I would recommend this to a friendRated 5 out of 5 stars
He was aleays wearing a mask as i was and i felt s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very proffessional, he explained everything he was doing and asked we questions how I wanted the laptop set up and transferred my data.
I would recommend this to a friend
