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Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 743 reviews
  • Rated 5 out of 5 stars

    set my computer up for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very good at leaving me instruction w/pass codes etc. he was very patience w/me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved all my problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents synced all my Apple devices in short order. Josh and Justin were so very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a good job except he forgot to delete something on my computer. After I brought this to his attention, everything was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me review my printer-command which somehow I had lost the skill to do on my own. Everything working beautifully now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work. Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had my computer set up. The Geek Squad came & set up my computer to where I could use it since they had removed so much from the scam. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Samsung 65" TV was mounted as requested on family room wall. Recommendation I needed a new cable box to receive all the tv channels available to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who arrived to help set up our new computer was extremely helpful, knowledgable and was able to work with two vintage citizens. He deserves more than a five start rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shaquan Wright was very quick and professional and got the job done thoroughly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yamaha AV Receiver integration works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job configuring our entertainment system after installing a new Yahama AV receiver and integrating it with existing speakers and a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very professional/proficient at addressing what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD #1 IN MY BOOK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST SERVICE I EVER HAD THROUGH GEEK SQUAD. I WOULD TELL MY FRIENDS ABOUT MY SATICEFACTION WITH THE GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech used to be a great value now it is unaffordable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home computer service was exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kain Si-Hoon Kim expertly serviced our computer and thoroughly answered all questions. His time was efficiently used to cover all issues within a reasonable time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent solved my issue. He was very polite and patient, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Email success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent successfully connected my email service with the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mac Book was set up and features demonstrated I hope I can follow the lesson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my email just as I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was helpful, polite, friendly and patient with my questions and my hearing loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job with everything I needed him to do . Thanks very much. Garry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quality and professional.looking forward to return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek setup my wife's new computer, very good service would recommend.

    I would recommend this to a friend