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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 743 reviews
  • Rated 5 out of 5 stars

    Excellent experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the phone tech assist - the teams at Geek Squad are professional & a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my email problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent on an in-office visit successfully solved my email problem. Gene is an excellent technician. He has always fixed my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very professional/proficient at addressing what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech used to be a great value now it is unaffordable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. Geek Squad member, Scott D., was helpful, kind, very well informed, and personable. A very good experience. Salley Evans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shaquan Wright was very quick and professional and got the job done thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me review my printer-command which somehow I had lost the skill to do on my own. Everything working beautifully now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Email success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent successfully connected my email service with the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quality and professional.looking forward to return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent solved my issue. He was very polite and patient, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mac Book was set up and features demonstrated I hope I can follow the lesson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job with everything I needed him to do . Thanks very much. Garry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixes Outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son manages one of your stores so I am sure you can't use the referral

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genius!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Genius Geek finally straightened out my email after others had failed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Yamaha AV Receiver integration works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job configuring our entertainment system after installing a new Yahama AV receiver and integrating it with existing speakers and a new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad email fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that worked on my computer problem was excellent. I had really messed it up and he fixed it. Very happy with him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek setup my wife's new computer, very good service would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD #1 IN MY BOOK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST SERVICE I EVER HAD THROUGH GEEK SQUAD. I WOULD TELL MY FRIENDS ABOUT MY SATICEFACTION WITH THE GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean did a great job helping me with all my NEW Computer problems and questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Samsung 65" TV was mounted as requested on family room wall. Recommendation I needed a new cable box to receive all the tv channels available to me.

    I would recommend this to a friend