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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 743 reviews
  • Rated 5 out of 5 stars

    Excellent work. Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had my computer set up. The Geek Squad came & set up my computer to where I could use it since they had removed so much from the scam. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My service & help has been very active & very prof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review was very good for geek squad. They have addressed my concerns with diligence. I expect an excellent outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mission accomplished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Thank you so much. KKarrer Agents Travis, Rocky and Michael terrific

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gmail issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to solve problem as it was not technical situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    he improved the operation of the lap top.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed securty on my laptop and corrected several items on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who arrived to help set up our new computer was extremely helpful, knowledgable and was able to work with two vintage citizens. He deserves more than a five start rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HelpSquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not tech savvy so that's the reason I enrolled in your Totaltech. The work was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    email set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer guy was great. Made sure all was working. Set up a shortcut to email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home computer service was exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kain Si-Hoon Kim expertly serviced our computer and thoroughly answered all questions. His time was efficiently used to cover all issues within a reasonable time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my email just as I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was helpful, polite, friendly and patient with my questions and my hearing loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer with MS11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped me set up new Lenovo Touch Screen that has MS 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit sense. Sales person explained the different alternatives. Did well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed Pc issues and other with apps not working properly. Great technical service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad member set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent professionally and quickly took care of my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent checked out email security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent checked out my concerns with email security and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He set up my email on yahoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He fixed my email and did very well and fast I would have fix tech again very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    timothy set up my new wireless printer and made it to where i could activate it with my laptop or phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up a new email account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new printer and set up an email account. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love he geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy was the best! I finally got the issues I’ve been having problems with fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was able to get my Outlook program functioning for my email. Thank you, Muiz!

    I would recommend this to a friend