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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 743 reviews
  • Rated 5 out of 5 stars

    Geek Squad is worthwhile.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was excellent. He helped me with my problems and was very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Email Issues solved in minutes !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Technician ! Best skills, knowledge, Fast! Thank you Geeksquad !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic service - agent very knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Email setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caleb helped us set up a new email for my husband. Very pleased with our Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my software issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful in solving my issues or answering my questions about issues with my tech gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Email account access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very conscientious agent dove into our email account connection problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What title?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents transferred my files and gave me instructions on how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & skilled help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic help that was efficient and thoroughly knowledgeable- really excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad helped out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was efficient, polite, & courteous!! He did everything he was assigned to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech handled with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad home help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fix my problem with my email quickly. He was very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who help set up my new computer was very good snd very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician resolved a difficult problem with my Apple computer. I'm very satisfied, and would use the Geek Squad again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was through and provided great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Webroot to another computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up on time and did a very good job of everything I had asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gloria is amazing as always! Always positive and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Codee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spectacular, knowledgeable, friendly, efficient, patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent make sure everything up to date and working great and fixed my Facebook after someone hack it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, took care of my problem quickly. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and educated rep Would recommend

    I would recommend this to a friend