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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 743 reviews
  • Rated 5 out of 5 stars

    set up my email account.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech agent was excellent. good listener and solved the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech did a great job Total tech is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corrected my problem with TV // very helpful answering my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer woes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was on time, courteous, and very knowledgeable and got me up and running again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got the info i needed from geek squad they were on time and very helpfull

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Installed Email.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret that I should have asked Jacub to find a Solitaire game to install for me. Otherwise everything was OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up PC and recovered email, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason got my new PC up and running and set up my email. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knew his job fixed and setup systems -- the 50 minimum is a waste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very professional and eh knew his business, he had great computer and TV skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with my Geek Squad. He was honest and led me in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed Outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solved all our problems, arrived on time, spent time and answered all our questions, very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent corrected and loaded sw missing from OS reload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looked at problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great information, what to do next. Who we had to talk to next. Everyone worked together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad finished the work in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and trouble shooted a few other items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great help... professional, friendly and solved the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my email and I was able to use right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad got my computer to operate like it should,its great,thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed email concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me reroute my email server from Mozilla Thunderbird to Outlook Express

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wizard to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to ascertain and trouble shoot to correct areas of concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    e-mail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my trouble with email was fixed in a very satisfactory ending.

    I would recommend this to a friend