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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 743 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. Great value. On time service. Very positive team worker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me with my computer. He was patient with me and got me all set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me identify the problem so that I could then pursue it with the provider in question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek tech was terrific! He addressed my concerns and had it repaired within an hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Email working bit getting occasional password chec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back up email works well. Still getting a email password check on my main email from that online guy that messed with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in and out in 30 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time professional setup outlook and printer in less than a half hour Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered many questions, uninstalled old antivirus and installed new one. Updated Comcast settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Her name was Maureen Younus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This went with other spectacular service. She handled all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad trouble shooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable. Solved our problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was excellent. Did everything perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job getting us on crome vs old explorer; added gmail and set up our phones. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot tell me what to say here The agent fixed our computer problem we were very happy with the service provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected it quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my wireless keyboard and mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new computer and installed software. He did a great job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Matt!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt does a great job and always comes back in f fund out of time on original visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad (Dustin C.) did a very informative JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin Carpenter does a GREAT JOB A+. Problem fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's James Cashine Does A Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James Cashine did his usual outstanding job with my computer system--he's the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tour service was right on !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service tech was very helpful and also showed me how to do several new tricks .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad corrected my problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked to make sure my equipment was working correctly before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad, always happy with service. Staff knowledge is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad handled my problem extremmely well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled the issue quickly and professionally.

    I would recommend this to a friend