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Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 743 reviews
  • Rated 5 out of 5 stars

    cell and computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my cell phone and all the problems with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came and was able to reroute my email IMAP to restore my email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad handled my problem extremmely well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled the issue quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Stands for Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was helpful and supportive—true lifesaver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped to get TV working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked out as expected and we were satisfied with the purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By all means when purchasing a new device to get full protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just so effortless they made it look so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived early, even, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel Lensch was most superior in his service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excellent in recovering my outlook information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Very Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He resolved my computer problem. Very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insttalation process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillation well done very satisfied will use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred my emails to my new computer with ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    "Iffy" answers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents came. One was a trainee. I asked many questions and in response to some of my questions, the lead person would immediately proceed to correct, add, or make changes he thought would help me out. However, I never got to go through the individual changes or processes. I am an older techy and my mind and eyes do not move as fast as the younger generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek King

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great guy to work with. Will insist on him again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did It Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got my laptop up and running in no time. Great job boys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they got my email back for me they are very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great Job could"nt asks for better very good at what HE does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained everything he was doing and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member came to home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason came to my home snd fixed all my issues on my PC. He was great and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very understanding but the appt was cancelled.

    I would recommend this to a friend