Customer Ratings & Reviews
- SKU:
- 6040703
Customer reviews
Rating 4.6 out of 5 stars with 743 reviews
(743 customer reviews)to a friend
Customers are saying
Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad set email and did troubleshooting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tyler set up email and taught me what to do in certain situations. He was well versed and gave excellent instructions.
I would recommend this to a friend - Pros mentioned:Email setup
Rated 5 out of 5 stars
Issues had been resolved so quickly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent had my window computer setup and troubleshooting. Excellent job!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quick and with a good lesson.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my problem solved and taken care of quickly. Plus the tech explained a few things to me that made complete sense to a person that is not tech savvy.
I would recommend this to a friend Rated 5 out of 5 stars
Brock is amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brock the representative is very talented & can patiently solve any problem!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad comes through again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drew did a great job with my devices. Was very patient in explaining new procedures.
I would recommend this to a friendRated 5 out of 5 stars
Dryer Repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James was amazing!!! I was nervous about repairing my dryer as it is several years old but it is a stacked Maytag and fits in the current spot. New ones are too deep. James diagnosed the problem, ordered the part, repaired the unit and came under his estimate. His helper was also professional. A great experience. TY Best Buy!!!
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Home help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech helped with installing accessing Microsoft. BIG ;very knowledgable. Thank you
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Excellent service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly found the trouble and corrected it. I had internet service after being down a week.
I would recommend this to a friend - Pros mentioned:Email setup
Rated 5 out of 5 stars
Installed tv efficiently.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient. Unfortunately, they were not able to activate my cable, a Comcast error code. But they told me what to do to get it resolved. Helped me set up a pbs app. They were great.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jacob is good at his job. He transformed my email account. Then he showed me how to organize and delete messages.
I would recommend this to a friend Rated 5 out of 5 stars
back up and running
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having no end of trouble getting my TV and DVD player working. All it took was a genius from the Geek squad and a couple hours to get it all working great.
I would recommend this to a friendRated 5 out of 5 stars
Boss of the Home !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came on time, knew the problem and fixed it right away. Thank you
I would recommend this to a friend- Pros mentioned:Email setup
Rated 5 out of 5 stars
Email setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was on time. He understood the problem and was able to correct it. My email is working with attachments being sent.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Computer problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was polite, knowledgable, and explained very well. I would definitely use him again.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
She’s the boss
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative was confident and knowledgeable, and got the job done done!
I would recommend this to a friend - Pros mentioned:Email setup
Rated 5 out of 5 stars
Change of e-mail address
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped me set up a change in e-mail address, did some work himself and taught me how to do the rest. He was fantastic. The change is working well now.
I would recommend this to a friend - Pros mentioned:Email setup
Rated 5 out of 5 stars
Geek Squad installed a new wi-fi system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian was excellent and very knowledgeable about setting up the EERO PRO 6 TRI-BAND MESH WI-FI 6 SYSTEM. Also he set up my new goggle nest!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Geek Squad agent set up my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my computer quickly and resolved my issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent Work by the Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time and connected the TV. He also gave me brief instructions on the operation of the TV.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
SUPERB technician!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SUPERB service! Sean at no time was condescending or impatient. Gave us a sense of confidence.
I would recommend this to a friend