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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 743 reviews
  • Rated 5 out of 5 stars

    Geek squad got my laptop to print

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my laptop to print and set up the fax machine. Justin always does a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In the store, in your home or remotely online

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had them work on my equipment in the store, at my home and remotely online and Geek Squad always takes care of my needs! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amp installation and reconfiguration of sound syst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bram and his helper reconfigured simplified our sound system and installed our new amp and everything works better than ever. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home appointment is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt and quickly resolved all of the issues with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service helped get computer running.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad help came to the home and helped with computer tech problem fast and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Beat Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technical support from the Geek Squad was excellent. I could not be more pleased. Very valuable and worthwhile. Got me back in business with my printers and their interface with my network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my home computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody fixed my log on issues on both my outlook and gmail accounts. He also successfully exported all my contacts to my outlook file. He was GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greeks Came To Save the Day!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who helped me with this issue were incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was able to fix my signing in problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent looked at my computer and was able to solve my problem of signing into my pc.Geek Squad was able to signGeek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squads wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad fixed all my problem with effecenticy. very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad is the BEST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 10 star review! I rely on Geek Squad to resolve my issues. Howard showed pride and dignity in providing his services, and exceled in customer service and values.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop computer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very professional, courtious, and answered any and all questions in a manner that was not hard to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent installed my Laptop efficiently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very patient with me as I learned about my new Apple Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech arrived on time, addressed my problems quickly and resolved the problems. He was extremely professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason fixed my computer..very good person ..Very knowledgeable...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my email up and running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. I'm so glad I had Geek Squad to help with my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Web vs App using Outlook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done in a timely manner pleasant experience displayed a strong knowledge of computer skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional & courteous helpful! Have us great information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desk computer is working well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan installed my computer, retrieved files from the old computer, connected it to my docking station and assisted me with new software, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airprint from iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable in diagnosing my printer issue

    I would recommend this to a friend