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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 743 reviews
  • Rated 5 out of 5 stars

    Geek Saud Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad went thru my computer and removed a virus and updated the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sqd. has always been the best!!! I always tell people to join the program. It is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assisted with the installation of a new printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service person was excellent and answered my questions quickly and correctly. He was very well dressed and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Competent Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond pleased with the wonderful, efficient and quick help and repairing of all of the issues I was having with my computer! Highly recommend Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing as always just the BEST service Very helpful very nice and I will continue to be a total tech members because this is such a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed computer problem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshooting my e-Mail program: The Geek Squad Agent was super nice and efficient and provided me with good advice as well as fixing my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for the geek squad, Michael is always so professional and knowledgeable, it's a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up New Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician transferred the files from my old computer to my new one. There were many files, but she was able to move what was necessary in a reasonable time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tech Service Anywhere!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler is Awesome and helped me figure out my email on my new iPad. His patience was greatly appeciated:) JohnS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Record!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all these years still haven't come across a problem the Geek Squad can't fix. These agents are amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad reps are awesome!! Always call before appointment and always on time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service performed by Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing and connecting devices to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing is perfect. The printer works great. The Service was Great. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rían provided professional service for us today! Thank you Brian!! Daniel and Helen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and cell phone service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam Mo was great. Very helpful, understanding and patient. Also very knowledgeable and willing to help. Thanks a bunch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    problem with windows 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great , outstanding employee, on time and work well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer and keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squadsupport add my printer. But could not return my email. I need to install my keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My problems were solved!! Yeah!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer problems were solved with accuracy and also bought a new printer on the next visit which I am thrilled with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris set up our new computer and he did a great job. He is very professional and patient. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent completed everything on computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completed everything I needed in Timely manner. Also the agent was very polite

    I would recommend this to a friend