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Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 743 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sqd. has always been the best!!! I always tell people to join the program. It is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my email up and running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. I'm so glad I had Geek Squad to help with my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent installed my Laptop efficiently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very patient with me as I learned about my new Apple Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Saud Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad went thru my computer and removed a virus and updated the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason fixed my computer..very good person ..Very knowledgeable...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tech Service Anywhere!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler is Awesome and helped me figure out my email on my new iPad. His patience was greatly appeciated:) JohnS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for the geek squad, Michael is always so professional and knowledgeable, it's a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Record!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all these years still haven't come across a problem the Geek Squad can't fix. These agents are amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional & courteous helpful! Have us great information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airprint from iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable in diagnosing my printer issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and cell phone service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam Mo was great. Very helpful, understanding and patient. Also very knowledgeable and willing to help. Thanks a bunch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My problems were solved!! Yeah!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer problems were solved with accuracy and also bought a new printer on the next visit which I am thrilled with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris set up our new computer and he did a great job. He is very professional and patient. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    e-mail madness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh fixed a few issues that I was having with my e-mail addresses. He is very knowlegable in resolving these issues. Good job, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad reps are awesome!! Always call before appointment and always on time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer and keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squadsupport add my printer. But could not return my email. I need to install my keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing is perfect. The printer works great. The Service was Great. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rían provided professional service for us today! Thank you Brian!! Daniel and Helen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up and trouble shooting. Great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect work by Geek Squad worker Uriah., He is very knowledgeable and can explain difficult electronic concepts clearly and very patiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent completed everything on computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completed everything I needed in Timely manner. Also the agent was very polite

    I would recommend this to a friend