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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 743 reviews
  • Rated 5 out of 5 stars

    E-Mail Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my e-mail. It hadn't been working and I am so glad that it is working well now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad u[dated my computer quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful in restoring my computer after it was wiped clean in store to clear viruses. Really patient in working with older clients that are not that computer savy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent response & knowledgeable to help with new system Very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FIXED MY PRINTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD TROUBLE WITH MY PRINTER. JOSEPH FIXED IT WITHIN MINUTES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped show me how my laptop work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped get my personal information from my old desk top onto my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Engineer as usual

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed/setup my email quickly and as we discussed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad to the rescue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new laptop and transferred all the data from my old one. It was very successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek guy was really good , respectful, funny, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped resolve issues dealing with emai

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was patient with us as he helped resolve the issues with our computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was patient and very helpful. We are so happy to have Total Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed Desktop & Set Up Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service Joel provided. He got my desk working, and set up my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Austin helped me quickly and efficiently.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. My system is running much better and more quickly after Austin's visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems with iPad email.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem I have had for 8 months is finally fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shooting my emails and new Lap Top.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent thoroughly did the work order request to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me with my email problems and all is well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents set up my computer and printer , working fine ...well pleased with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with email change and contact transfers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient and knowledgeable, and made the process easy. I appreciated his help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very knowledgable, friendly, patient, and kind. He answered all of our questions and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our computer, TV, dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg from Geek squad did a great job. He is knowledgeable, professional, respectful and patient. Geek squad does an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC assistance.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jordan provided timely service in a very professional and friendly manner.

    I would recommend this to a friend