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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 743 reviews
  • Rated 5 out of 5 stars

    Geek Squad assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very courteous, quick and helpful. Extremely knowledgeable - great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer/phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was as always capable and helpful, and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helped on several issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my home on schedule and helped me with several items. He was unable to get my Yahoo email working and we believe it is a yahoo issue, not my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corrected my desk top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. Knowledgeable always courteous I’m pleased to have the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has us all set up on 3 new computers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent has our new computers up and running! We are thrilled with the service we received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing a phone went smoothly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new phone and made my experience pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cJ resolved the issue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cJ was so patient and professional...answering my many questions. He made 2 trips to solve the problem. Thank you, CJ!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent explained all we needed to know and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Rescue (Again)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop wouldn't allow me to send photos and Emails. Problem solved thanks to the Geek Squad trained technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up new computers, Two new computers totally set up and programmed with our appropriate apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in home service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    competent and friendly technician/,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixun a golden oldy!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few hicups but things worked out OK...Equipment has some age on it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyler is great!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler did a great job and was very helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up lap top and did wonderful and he was very caring in what we asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Email Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent setup my Email, its working wonderfully. I was impressed with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is extremely well represented

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Daniel is fantastic! He's kind, quick and extremely knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E-mail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent tried to recover emails that I had lost on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sorry, I forgot his name.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my problem with e-mail. He was very helpful and did a great job ! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the geek team Very helpful and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gmail issues resolved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gmail and other PC issues resolved. Excellent technician.

    I would recommend this to a friend