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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the knowledgeable and patient support they received during email setup and troubleshooting. They appreciated the great service and problem-solving skills of the agents, who were able to resolve their issues effectively. However, a few customers expressed concern about the risk of data loss during the process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 743 reviews
  • Rated 4 out of 5 stars

    good - quick - knowledgeble

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good knowledgeable people most of the time Computer service outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guy....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad guy was SO HELPFUL, PATIENT & KIND !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Knew what to do. Resolve the issue in a short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my GMail problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt and very helpful. I would like to request him again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad did a great job setting up my scanner. She is a real asset to your store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed all of my problems.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian from the Geek Squad took care of all my computer problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex fixed my password file

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Alex too care of my problems quickly, and thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are always available!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad and the comfort Total Tech provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    email fixed quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed my email that wouldn't come up in Ma10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best, would be totally lost without this excellent service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Geek Squad House Call

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul was awesome. Totally set me up for syncing my contacts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad Fixed Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my email access problem in no time at all. Very happy with his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rubin a great agent very helpful!!! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cleared all cookies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and answered all questions and cleared the cookies on my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't locate my contact list and the Geek Squad solved my problem! Whew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shooting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trouble shooting on my computer regarding erratic performance was very successful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and they took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent retrieved my e-mail account and reset everything for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer above and beyond belief.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sergio fixed my computer beyond my expectation!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expert Nick took care of the situation in a very short time

    I would recommend this to a friend