Customer Ratings & Reviews
- Model:
- CM171005US
- SKU:
- 6346813
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the 10 oz. Temperature Controlled Ceramic Mug's ability to maintain temperature and its ease of use, with many praising the convenient app. However, customers are negative about the battery life and the mug's size, finding it too small for their needs. Some also expressed concerns about the price point and occasional app connectivity issues. The mug's design received generally favorable comments.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Ok mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies quickly shuts off sometimes and coffee gets cold.
No, I would not recommend this to a friend Nice device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So cool. Who doesn’t hate it when their coffee gets cold. Who runs to the microwave 3-4 times every morning to reheat said coffee. No mas!!!
I would recommend this to a friendNot what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not realize this was the old model, I returned will buy the ember2 instead.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Sali, thank you so much for writing a review! We appreciate your feedback and will pass this along to our team as we continue to improve!
It’s a nice mug
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. I only give it 4 stars because it doesn’t hold very much coffee.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves her cup. Just had one issue with the shipment but not as bad to give it a bad review on.
I would recommend this to a friendThe cup is exactly what my wife wanted.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and it was perfect! My wife would microwave her coffee a few times before heading to work. The mug allowed her to enjoy her morning without having that added task.
I would recommend this to a friend- Cons mentioned:Battery life
Need more improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee hot just only 40 mins then need to charge.
I would recommend this to a friend Great mugs!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent this as a gift to my clients and they are pretty happy about it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear the Ember was gifted and they've been enjoying their mugs - if you have any questions or concerns, please let us know!
- Cons mentioned:Capacity, Price
Needs more work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, but can only get thru maybe 1 cup of coffee... too expensive for that... returning them...
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! The battery life does depend on a number of factors. If you feel your battery is draining faster than normal, please feel free to email [email protected] so we can learn more and find a solution for you! We would be happy to help!
Keeps coffee steaming hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No longer use any other mugs. also with the rubber bottom it's nice not to have to use a coaster and can put it on any table throughout the house.
I would recommend this to a friendKeeps your coffee hot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Your coffee is hot until the last drop! Can’t beat that
I would recommend this to a friendCool idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being ceramic you will have to be very careful with it is why I didn’t give a 5 star.
I would recommend this to a friend- Pros mentioned:Temperature control
It’s alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not necessarily a “must have” but good to keep coffe warm
I would recommend this to a friend - Cons mentioned:Battery life
Great idea just isn't necessary.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mugs are fine but unless you really sip your drink they don't really do anything. hard to tell if charged and the charge does not last very long. Just extra junk cluttering up counter space.
No, I would not recommend this to a friend 2 Heated Mugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are our second set. Had to replace after several years of service. Nice product that you can control with your phone. Good price for the 2 pack.
I would recommend this to a friendGreat, but battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea and concept. Only lasts for an hour though. Other than that, it’s great!
I would recommend this to a friendBest buy saved me lol
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not know what to get my wife and when I saw this I said perfect gift or if she don't like it I will use it. But she loves it
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Fryer, thanks for leaving a review here! We're glad to hear your wife has been enjoying her Ember - if you have any questions or concerns, please let us know!
good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keep it clean , will last good. coofe taste different with it
I would recommend this to a friendLove this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps your coffee really fresh. Skeptical at first, but overall a great product.
I would recommend this to a friend- Pros mentioned:Temperature control
Coating chipped off after five months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech itself is great, and I enjoyed the fact that my first sip of my coffee was the same temperature as the last. Unfortunately the coating inside the cups began to chip off, causing concern so stopped using them
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Dave, thank you so much for taking the time to leave a response here! We're so sorry to hear about the experience you've had with your Ember and would love the chance to assist in resolving this for you! Please reach out to us directly at [email protected] so we can assist you further!