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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 476 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the 10 oz. Temperature Controlled Ceramic Mug's ability to maintain temperature and its ease of use, with many praising the convenient app. However, customers are negative about the battery life and the mug's size, finding it too small for their needs. Some also expressed concerns about the price point and occasional app connectivity issues. The mug's design received generally favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 476 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Office Opulence

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought one of these mugs into the office before we shut down for the disaster scenario and everyone was envious of my ability to heat my beverage away from the coffee machine. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my wife who usually has to microwave a cup of coffee 2 times before the coffee is gone. She loves this as the mug maintains the temperature just as it is designed to do. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for keeping drinks hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ember mug. It’s the only one I use. I like my coffee hot and Ember does that. I only wish I could get it to go a little hotter but hot enough to enjoy it. I plan to buy another for when I travel.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cup stays hot to the temperature that u like. I would of liked to have bought the bigger cup but didn't have e money

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Warm drinks for hours!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these mugs. Can control temp with an easy to use app. Keep you drink warm or hot for over an hour. Can change the lights so you know who’s is who’s. Have several of them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Christmas and so for it’s been good you might want to get a 14 oz instead of the 10oz

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Total reward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You probably go get warmer uppers when your coffee starts getting cold then when you do you have slightly warm coffee. With this you have the perfect temperature(that you choose) all the time. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great cup of joe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I learned how to use it, it has become an essential in the morning and great for my hot tea in the evening.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Feelin Hot Hot Hot!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An hour later and my coffee, tea or hot chocolate is still hot!!!!!! Enough said. Easy to setup via the app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    It does what it’s supposed to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is well designed and delivers its promise; i.e., it keeps hot beverages at constant temperature. I use it for my coffee and will keep it hot for over an hour. A little pricey but a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my Hot Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the idea that in the am I’m able to read my paper or browse on the internet and not have to keep going to the microwave to keep reheating my coffee. What an amazing idea!!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    bit smaller, should have gone for bigger size

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works great, but 10oz is bit small for me. I would get the bigger size next time.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great temperature control cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for my daughter who drink tea all time of the day. Great cup for work when you may forget you have a cup of tea waiting, it keeps the temperature just right for you. She loves it!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it stayed charged longer but good for an hour

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Barb, thanks for leaving a review! The Ember Mug has an expected battery life of about an hour, but the battery life does depend on a number of factors. If you feel like your battery is draining faster than normal, please feel free to email [email protected] so we can learn more and find a solution for you! We would be happy to help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works and keeps the coffee at the perfect drinking temperature for me The morning coffee is so much more enjoyable not having to be drunk so quickly or it's cold

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally my coffee is hot anytime I have it at my desk / totally would recommend it for people who have a habit of having something hot while working on the desk

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing this! We're happy to hear you've been enjoying your Ember! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this mug for over a year, the only thing i don’t like is battery run quickly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good while they last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these mugs but the both stoped working properly after 2 years

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bought it for a bosses gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it. Great gift idea! Great color! May get one for my father-in-law for Christmas

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great Mugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept for keeping your beverage hot. However, too small. Need to be 12 oz min.

    I would recommend this to a friend