Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.95

Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,558 reviews
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Love this mug!

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality mug have been using it for a whole year right and works like it was new. I would buy more products but for now this one product works great!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Improvement Over Prior Version

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original Ember mug which was a game changer for a heavy coffee drinker like me. Only complaint for the prior version was the coating which eventually started peeling, which is why I purchased a new one as a replacement. Now with the bare metal design, this peeling no longer an issue. Bought one for myself and one as a gift. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    great for a cup or 2

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly a very neat way to keep your hot liquid nice and warm for a while. Sadly the only downside is the fact that the battery life seems to dwindle more and more after uses. It dies faster than I can finish my 2-3 cup. Impressive yes but i like to enjoy my coffee. Not drink it quick. Over all, an interesting item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great, reliable mug.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad who lives up north. He loves it and uses it every day for cold Dakota mornings. He says it keeps his coffee warm for as long as he needs it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works really well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my coffee drinker husband. He loves morning coffee but drinks it really slowly. Often 3/4 or 1/2 his coffee was wasted as he didn't want to reheat it over and over to finish it. Now he has enough time to finish the whole cup and he gets to enjoy it at the exact temperature he'd prefer. Only down side is that it is hand wash only, which is obvious since it essentially plugs in.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review and sharing this feedback! We're glad to hear your husband has been enjoying his Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Stylish and works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stylish mug keeps coffee at the perfect temperature! Only downfall- we need a second base so the mug can go to the office and stay charged so we don’t need to haul the base from home to use it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Product for Coffee and Tea Enthusiasts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a gift for someone and they now use it almost every day. It keeps whatever you are drinking at a very stable temperature. The only issue that this product might have is the battery life, but if you keep it on the charging pad at least some of the time you will not face any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Mug love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is wonderful! It is the best mug for anyone who enjoys hot drinks.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wonderful mug

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mug as a gift for my dad and he absolutely loves it. It does a great job at keeping his coffee warm. The only thing I would change is that I wish it could come with a lid to make it easier to carry when full of hot liquid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Nice product but pricey

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as is. Easy to use app. A bit pricey though for 10ml mug.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Ediboy, thanks for leaving a review! We're happy to hear you've been enjoying your Ember and appreciate your feedback about price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great cup!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cup. Bought the 10 oz, perfect size. Sits on my end table. Great having a hot drink every night.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug. Very sleek design and keeps coffee warm.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mug

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this mug for a while now and it really is great. I wouldn't recommend it if you use a lot of cream and sugar if you're the type of person that lets your coffee sit around - as with other warmers it causes that "skin" to form at the top... but with black coffee or tea with no cream it is great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent but it takes too long to recharge.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I'm a slow coffee drinker and frequently my coffee would get cold by the time I finish my cup. This solves the problem for me and is near perfect. The only issue is that it takes a long time to recharge. Oh, and the cost is ridiculous. However, I'm a sucker for items that solve life's little annoyances.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this mug, as it keeps my coffee warm. Plus, the mug and coaster look lovely on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect for My Desk!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and use it daily. Perfect solution for keeping coffee hot at the desk. I get so busy and sidetracked at times, its great that it keep it my favorite temp during my busy moments.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug has helped to not only make my morning better but by making my cappuccino hour better. Ember keeps my coffee to my preferred temperature and keeps there till the very last drop. No more cold coffee after 10-15 minutes; and the coffee does not get the burnt taste that it gets when leaving it in the coffee pot. This mug was definitely worth the investment

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're happy to hear you've been enjoying your Ember and can take your time drinking your coffee at your perfect temperature - thank you for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Nice product, works well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was gift for my wife. She loves it. It gets used every day in her office. It keeps her coffee piping hot, sitting on the charging plate. When used on the couch, reading a book... It lasts just long enough to enjoy a cup or two. I think she programmed it once, and it's worked fine ever since. But, it's expensive. I don't understand why so much.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi JonJ, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember Mug so far and appreciate your feedback in regard to price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Can’t live without

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything that it says it is this cup is so amazing keeps everything warm and I loved it so much that I gave them as gifts at the office

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    It just works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying countless cup warmers from various companies, which never really worked, i was happy to see something like this. Works as intended. My coffee never gets cold. Definitely worth the money

    I would recommend this to a friend