Customer Ratings & Reviews
- Model:
- CM191006US
- SKU:
- 11254995
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Used the Ember mug for 9 mnt and not so satisficed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used the Ember mug from last 9 months. So far it has worked well to keep the temp constant but sometimes it looses the connectivity with the app and the the temp does not respond. Recently I found that the ceramic coating is peeling off from the bottom. I have used it very carefully but I think there are issue with the coating after regular use.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi SNDG, thanks for taking the time to leave a review here! We are sorry to hear about the experience you've had with your mug. At your earliest convenience, please reach out to us at support@ember.com so we can further troubleshoot the issue - we are happy to help you out!
Great Cup!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup you didn't know you needed. I take a long time to finish my coffee and Ember keeps it hot up until I've finished! Made a great gift.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember, so much so that it was gifted! If you have any questions or concerns, please let us know.
A Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Bought it as a gift for my son-in-law because I love mine so much! (I have two.)
I would recommend this to a friendGood and Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and hate it all at the same time. It is expensive for a mug that seems to last about a year, but it is wonderful to have piping hot coffee for an hour or more. We’ve had 4 of them. 1 just quit, 1 the finish was coming off, 1 got fused on the bottom and stopped working. However when it works, it’s great. My suggestion is to be kind to the finish with nothing abrasive to clean it. Make sure the bottom is dry when putting it on the charger. It should bring you many months of joy if you like your coffee hot. This one was bought as a replacement.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hello there, thank you for taking the time to leave a review here and sorry to hear about the issues that you've run into! We would love to help resolve this for you, please reach out to us on our Ember Support on ember.com with your information and one of our specialists will get back to you!
Perfect Temp every time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup. Keeps my coffee at my preferred temp for about an hour while off the charging base. I only wish the color came in 14 oz size.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi bigalgordon, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback regarding size as we continue to improve - if you have any questions or concerns, please let us know!
Expensive, but if you want to keep your drink warm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey, but worth keeping your drink warm - especially in the cold winter and if you don't like to drink your warm/hot drink very quickly.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Vince, thanks for leaving a review here! We're glad to hear you've been enjoying your perfect temperature in your Ember - if you have any questions or concerns, please let us know!
Good for a while
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product for my dad, he loves coffee so perfect gift, but it’s not like the coffee will stary hot for 3h. Keep that in mind
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Ray23, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate the feedback about battery life - if you have any questions or concerns, please let us know!
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! We love it. Keeps it perfect. Even when I forget.
I would recommend this to a friendVery convenient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convinent mug and its nice to use with coffee
I would recommend this to a friendGood, but pricey.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mjg, and it's held up well. I'm just not sure it's worth the price tag. If it was a tad cheaper, I would highly recommend it.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi CC74, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
Ember review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small! . The size is my biggest issue. You can only make an 8 oz cup of coffee (which means really strong coffee) since you need room for creamer and still be able walk across the room without spilling it.
No, I would not recommend this to a friendCheryl
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my Ember Temperature Control Smart Mug . It keeps my coffee hot down to the last drop. ☺️
I would recommend this to a friendThe Smartest Cup!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smartest cup I’ve ever met! Just the perfect size and easy to set up and us. Amazing at how my hot drink stays the same temp for hours
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
The best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not regret the purchase! Awesome! Keeps coffee or tea at your set temperature! Never cold!
I would recommend this to a friendA Must Have!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these in many colors. Got them for friends as well. They are amazing and well worth the price to keep your coffee hot and fresh!!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this! We’re glad to hear the Ember was gifted and they've been enjoying their Ember Mugs!
Hot drinks!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really cool cup. I like how you can keep it on the plate or use the charge and keep it warm a long time later.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi racosta16, thanks for leaving a review! We're glad to hear you've been enjoying your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
Best Coffee Mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase it keeps my coffee warm. I can control the temp from my phone!
I would recommend this to a friendSolves a problem, wait for next gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This solves a problem for my wife, who drinks her coffee so slow, she’s re microwave it 6 or 7 times. That said the price point is high at 99$. Sure you can get rid of all your mugs, but that’s quite expensive. Side comments: -the battery life leaves something to be desired, as it doesn’t last more than one day. -the Bluetooth range isn’t great, we live in a 1400 sq ft apt and from the master bedroom to the kitchen she can be out of range quite commonly.
I would recommend this to a friendLove this
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. One of my best purchases of the year. Hot coffee every sip! Had it about 6 months and works great.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
Hot coffee happiness!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent at keeping coffee at just the right temperature for a very long time. A great gift for my husband at Christmas. He loves it!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We’re glad to hear your husband has been enjoying his perfect temperature with his Ember Mug!