Customer Ratings & Reviews
- Model:
- CM191002US
- |
- SKU:
- 10851355
Customer reviews
Rating 4.5 out of 5 stars with 1550 reviews
(1,550 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup and use. Great for those who work at a desk and want to keep their drink at a desired temperature.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Rose Gold
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Bluetooth connectivity
Rated 4 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the app won't recognize the mug- have to go thru the pairing process again but, it does what it says it will do! I tend to forget my tea/coffee while working but now with this mug, that's an issue! (First world problems, amirite?)
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Gold
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Kish, thanks for leaving a review! We're happy to hear you've been enjoying your Ember so far and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Pros mentioned:DesignCons mentioned:Size
Rated 4 out of 5 stars
Good but small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great mug.. everything good. The look .. . just size is a little small .. for the price ..
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Wife loves this!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas Gift for wife that is working great! Very simple to use once you download the app that’s able to control your temp settings. Simple hand wash then place on charging dock when done. She loves it, perfect for when she is at work or weekend mornings!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Rico, thanks for leaving a review! We’re glad to hear your wife has been enjoying her Ember, especially during her weekend mornings!
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
Heats your drink, every time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For all intents and purposes it does what it claims to do well, keep coffee warm. I had to dock it one star because it’s not a flawless device. The app is mediocre and it’s unclear at times what the temperature your mug is set to heat to without the app. That’s my #1 issue - the reliance on the app. Some physical tools to increase/decrease the temperature on the mug itself would make this perfect. The other issue I noticed is no matter what type of coffee I make - pour over, espresso, latte, drip - after I’m finished drinking there is a pile of fine crystals about the size of a dime at the bottom of my cup. If I drink the same drinks in a regular mug that never happens. I can only assume the heating element is causing them to form, and it wouldn’t be an issue if they weren’t so unpleasant to accidentally drink.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Nanobyte, thanks for taking the time to leave a review! We hope you can still enjoy your Ember and appreciate your feedback as we continue to improve. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Pros mentioned:Quality
Rated 5 out of 5 stars
Great gift!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup, bought it for my wife she uses it everyday
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
BEST GIFT EVER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved hot coffee and continually putting it in the microwave was just annoying and wrong. I received this mug as a gift and will never drink from a regular mug again! I set it to my degree of warmth and it STAYS hot to the very last sip. And I can carry it wherever I go inside or outside. Absolute genius product! I would advise getting the 14 oz size to leave room for creamer and less spillage.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Weight
Rated 5 out of 5 stars
Ember
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug, works amazingly with the app to keep exactly the right temperature! Feels good and isn’t too heavy.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Size
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this mug. The fact that it keeps her coffee warm has won her over. She wants a bigger one.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Excellent concept
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good rechargeable mug with temperature selection- works very very well! Charges in about 2 hours from dead, and keeps your beverages at the exact temperature you select when you link it to the APP.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Works amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool item if you like to keep your coffee hot,
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Quality, Temperature control
Rated 5 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have tried a couple of these for my wife (who is constantly microwaving her coffee keep it warm). This is the only one that has kept her from doing that - quality product (get what you pay for I guess - not cheap)
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Greatly Improved my Daily Coffee Experience.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many hot beverages taste surprisingly different at even slightly different temperatures. This mug allows you to find your ideal temperature and it will keep it there for you. The iOS app needs work, but is functional if you can figure out the quirks. Overall I love this mug. If it becomes lost or stolen I will buy a new one immediately.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 4 out of 5 stars
Good cups
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and use. The plate is a bit bulky in the way the cord is hard to handle. The app is incredibly easy to use and the cup reaches its designated temperature quickly which is nice. Wish that it would charge faster is my only gripe.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to charge time as we continue to improve - if you have any additional questions or concerns, please let us know!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
Great product, could improve
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The only drawback is that it doesn’t charger on the charger while there is liquid in it. The charge also doesn’t last very long if you like your coffee as hot as the cup allows (145)
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Every sip is as good as the first!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new Ember Mug. It keeps my coffee the perfect temperature and the app is easy to use.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife for Christmas, and now she is getting me one for my birthday. Awesome gift for someone who has to constantly reheat their same cup of coffee. Maintains temp, and easy to clean (hand wash).
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Weight
Rated 5 out of 5 stars
i love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect product for keeping your drinks warm. I like my coffee hot and i drink it slowly. This keeps it hot. The weight of the cup is a bit heavy but its not that will bother you. Cleaning of this product is also very easy with no hassle.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Umair, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember and can take you time drinking your coffee - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
A Few Degrees Make the Difference
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had never thought that a few degrees in the temperature would actually make my coffee or tea taste better. It does. You know when you make coffee, pour it into your mug and for a few minutes it is too hot, then for 2 to 3 minutes it is perfect and then too cold? Well, what if you could keep it always at that magic temperature that lasted 2 or 3 minutes? That is what Ember does for you. There are additional perks, it lets you know once the temperature is perfect, it can warm its contents even from ambient temperature if you want to and the materials are quite comfortable to interact with, they don’t change the taste of the beverage. We bought both the 14 and 10oz versions. The only difference aside from the color is that the 10oz heats up a bit faster, but that is it. Overall, if you’re constantly drinking something or going to meetings, this is the best mug to have.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Size
Rated 5 out of 5 stars
HeatedCup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is wonderful! It heats up perfectly, tells the temp of your drink then allows you to change the temp. If I had to say something bad, its only a 10oz. I see they now sell a 14 oz cup,I will be purchasing that one as well.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to size as we continue to improve. At the moment, 14oz is the largest size we have, but we're happy to share this with our team - if you have any additional questions or concerns, please let us know!









