Customer Ratings & Reviews

Great gift for anyone that likes keeping their coffee and tea hot! Easy to use and set up :D

This is a perfect heating mug. After helping my mom install the app on her phone/ipad she never has a cold cup of tea again.

Love this mug. I am a slow coffee drinker so having this mug keeps my coffee warm for quite awhile. I wish I would have gotten the 14oz. I would suggest a better manual.

So it works fine without the app, but the app is required to increase the temperature. The reason i returned it is because the battery only lasts an hour or so. Unless you're able to set it on the charger in between sips, it doesnt stay hot long enough in my opinion. Its probably ok at an office desk, but just isn’t practical for couch drinking. Plus, you obviously can't microwave it so we inevitably end up transferring the drink to a different cup when the nattery dies.

Lasts about 1.5 hours on a charge. Keeps it at the temp i like. Dont have to keep microwaving my coffee to keep it hot.

The Ember Smart Mug is so easy to use. So cool how it connects to your phone and you can control the temperate on your phone. Great for people who drink coffee slowly. Such a great gift idea!

Great cup, bought it for my wife she uses it everyday

Awesome cup works well and keeps drink hot and app is really easy to use.

Very cool item if you like to keep your coffee hot,

We love these mugs! Use them almost daily. They have different settings for different kinds of coffee drinks. The only knock is that the battery doesn’t last long. So charge it daily.

Girlfriend has been using it every day since I purchased this for her birthday. She never finished her coffee since it got cold during her morning routine. Now this keeps her coffee warm and she can stop wasting coffee. Easy to set up with the app. Have washed it multiple times by now and still no issues with it charging or working.

The product itself is okay but I’m not really a fun of it. A little pricey but overall the quality is good. I would say go for it if you have extra dollars to spend on.

If you like for your coffee to stay hot this is the perfect cup. Love that it is like an expensive cup with its slim line design. We chose black. Totally recommend this product.

Does exactly what it claims it does. Very cool cup! Bought it for my mom. She had a bit of a learning curve using it (because she's just used to how she does things LOL) but she loves it. She does want a bigger one though. My only complaint is that the instructions are virtually non existent out of the box. You get very basic instructions and have to download an app for everything else. The app is very useful, but not everyone wants to download an app for a mug.

Got this for my mother for her birthday and she loves it. Easy to use app is well designed. A little connectivity issues at first but was resolved with updated software.

Very pricey but works great. Love having my coffee hot the entire time. I'm only deducting one star since it's not dishwasher-safe.

This mug is amazing. I am currently a college student who is doing all of my classes online and having my coffee be at the perfect temperature all day simply makes my life a little easier. I used to always get up and microwave my cold coffee to the point it was too hot and by the time I let it cool, it would always be cold. I love being able to control the temperature on my phone. I recommend this product to anyone who is an avid coffee drinker!! Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation

Product works well. Disappointed in the size of the cup

Love this cup! I never accidentally reach over and gulp cold tea or coffee anymore. It reheats and, I can control temp from my phone too. Just wish the larger size was available.

Decent mug although price is a bit pricey. Worth the price if you want a warm drink during the winter