Customer Ratings & Reviews
- Model:
- CM191002US
- |
- SKU:
- 10851355
Customer reviews
Rating 4.5 out of 5 stars with 1557 reviews
(1,557 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
Good mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size, keeps drinks at a nice temp. Different temps for different drinks. Mug battery life is ok but it you're a really slow drinker may not last.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jimmy, thanks for sharing this! We're glad to hear you've been enjoying your Ember and appreciate the feedback about battery life - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 4 out of 5 stars
Great for keeping your drinks warm
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been used every day, great at keeping your coffee warm or even hot if you like. Battery doesn't last whole day but good enough for the cup size
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Can’t live without it !
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this mug for almost 2 years and have gifted to friends and family. Best invention ever! I love how pretty the copper is as well as how well the product works!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
A Hot Cup of Joe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love HOT coffee through the last cup and this makes that happen, does not "cook" the coffee and app gives me ability to adjust. Handle is perfect, and rim is not thick so that is perfect too........only thing is that is hold a cup size not a mug size of quantity, but for my expresso maker its perfect.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend Rated 5 out of 5 stars
Love My EMBER!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a MUST for every HOT tea/coffee drinker! It's a perfect office gift.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Wife LOVES this mug, bought 3 more…
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife LOVES this mug. She was reheating her coffee 3+ times before finishing a single cup. No more. Works perfectly. She did experience an issue after 7 months of use; customer service was great and handled the situation in a way that exceeded expectations. I bought three more as gifts for friends and family since.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Hot Mod Mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I heard about this mug years ago and laughed it off. There was sale so I purchased lol, I use my Ember Smart Mug daily! The app is easy to use. The mug keeps liquids hot. I have put cold liquid and it heats up to 135 degrees. I wish the larger 14 oz. was available for purchase. I originally ordered gold but exchange for copper but both look great.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Love
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the mug, keeps it nice and warm at the temperature I want. Love that it it’s pretty big since I do drink plenty of coffee in the morning. Mug actually has stopped working couple days ago and I’ve had it for 4 months, contacted Ember they will be sending out another mug since it just completely stopped working, doesn’t light up or anything. But other than that works great, keeps it super hot if I put it on highest which I love since I look forward to my coffee and I work from home so I spend all morning drinking it. Love the purchase.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Toast, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and our CX team could help - if you have any questions or concerns, please let us know!
- Pros mentioned:Design
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the owner of both the black original and now the stainless steel version, the latter is my clear favorite. It does the same thing as the black, but it looks cooler doing it.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mom approves!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice mom loved it and she says that she uses it daily
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Price
Rated 4 out of 5 stars
I like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised… kinda pricey but great quality. Makes it worth the money
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Best ever gift to a coffee/tea lover
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a birthday gift for my husband. He loves it and uses it everyday. It's so convenient sitting on his desk and keeping his coffee at the perfect temperature all the time. And it washes really well too. You don't need to scrub it. Just rinse and it's clean again. And maybe because it's black, I don't see any coffee stain. I may consider buy one for myself.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice Tea Warmer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this om a whim cuz i like gadgets. But it does keep my tea nice and warm at various temps as long as there is liquid in the cup. There is a tea timer in the app which is nice touch. Even tho you can color code it, i’d prefer to just name them. I have two of them.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Keeps drinks (too?) hot
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as well as advertised. Keep in mind that you do not want to leave the drinks in there for too long as you are essentially cooking your drinks. They will develop some strange flavors after enough time. The app works fine, but the mug is completely unusable without it which is a bit of a negative. Also a tad expensive for what it does.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 3 out of 5 stars
Good and Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and hate it all at the same time. It is expensive for a mug that seems to last about a year, but it is wonderful to have piping hot coffee for an hour or more. We’ve had 4 of them. 1 just quit, 1 the finish was coming off, 1 got fused on the bottom and stopped working. However when it works, it’s great. My suggestion is to be kind to the finish with nothing abrasive to clean it. Make sure the bottom is dry when putting it on the charger. It should bring you many months of joy if you like your coffee hot. This one was bought as a replacement.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hello there, thank you for taking the time to leave a review here and sorry to hear about the issues that you've run into! We would love to help resolve this for you, please reach out to us on our Ember Support on ember.com with your information and one of our specialists will get back to you!
- Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Great mix of mug and technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect gift for the coffee drinkers in your life. Easy to use, easy to clean and provides a clean design throughout.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Earoman33, thanks for leaving a review! We hope you are enjoying your new Ember Mug - if you have any questions or concerns, please let us know and we'd be happy to help!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Extravagant game changer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I are serious coffee drinkers, and had recently taken to nuking our coffee to keep it hot enough. These cups were an extravagant gift to ourselves and we're thoroughly enjoying them. Our experience has been great, up to and including using the Android app to control temperature and a couple other features. Very pleased. I've ordered another so that I can keep one cup charging while one's in use -- again, very serious coffee drinker here.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Cons mentioned:Size
Rated 5 out of 5 stars
Important tip here!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my daughter who always likes her coffee hot while she's drinking a few cups during her work meetings. She loves it! So I decided to get one for myself BUT I use a Keurig coffee maker, always making an 8 oz size cup--problem is I like a lot of cream so I realize the 10 oz cup will be too full, need to get a 14 oz Ember mug! Hopefully it will be on a Deal of the Day soon!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Ember Cup Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design and finish of this cup. High quality and saves me trips to the microwave.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Gold
I would recommend this to a friend - Cons mentioned:Size
Rated 5 out of 5 stars
Fantastic Splurge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ember keeps my coffee warm for at least an hour, which is the longest I have taken to drink a cup. Probably will last longer. However, 10 oz probably means up to the brim, and you wouldn't be able to drink it without spilling. But for 8 oz, it's great.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friend









